Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JESSICA KRONKAH

Montreal,QC

Summary

Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Experience in Administration (3+ years), Customer Service (5+ years), Finance, Insurance & Warranty Products (2+ years), and Property Management (3+ years).

Overview

5
5
years of professional experience

Work History

Broker/Life Insurance Agent

Primerica
04.2024 - Current
  • Licensing stage - awaiting approval from AMF
  • Develop strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provide exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiating favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.

Property Administrator

KRON Rental Property
11.2021 - 12.2023
  • Budgeted costs for essential work and repairs. Reduced non-essential costs and increased revenue by 25%.
  • Maintained operational facilities attractive to potential tenants by organizing preparation of vacant units, regular maintenance, major repairs, and projects.

Receptionist

AGA Assurances Collectives
07.2023 - 08.2023
  • Supported new employees during their onboarding process, fostering welcoming work environment.
  • Streamlined front desk operations by efficiently and effectively managing over phone calls, emails, mail, and walk-in clients. Sorted correspondence to correct department including finance and administration.
  • Scheduled appointments for team. Supported HR team with organizing company events.

Intern, Lease Administrator

Alexis-Nihon Residence
05.2020 - 10.2020
  • Accompanied inspections and arranged maintenance of 139 units and common areas. Supported director in planning and projects.
  • Assisted in recruitment of autonomous and semi-autonomous retirees. Performed property showings to highlight features, answered questions, and prepared leases. Rent collection and performed administrative duties.

Receptionist

Trimera & Gottex Brands
11.2019 - 02.2020
  • Answered phone promptly and directed incoming calls (50 average) to correct offices. Welcomed visitors, brand customers and gave exceptional customer service.
  • Provided clerical support to company employees by copying, faxing, and filing documents. Corresponded with clients through email, telephone, or postal mail.
  • Scheduled trips and planned events for staff members.

Education

Technical Writing: Principles And Best Practices - Technical Writing

Alison (Professional Development)
Online
01.2024

Attestation Of Collegial Studies - Property Management

Cegep Saint-Laurent
Montreal, QC
10.2020

Diploma Of Collegial Studies - Applied Sciences

John Abbott College
Sainte-Anne-de-Bellevue, QC
06.2015

Skills

  • Administrative Support
  • Customer Service and Relations
  • Data Entry
  • Financial budgeting
  • Leadership
  • Microsoft Office
  • Property Management
  • Sales and Marketing
  • Reception
  • Technical Writing

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Broker/Life Insurance Agent

Primerica
04.2024 - Current

Receptionist

AGA Assurances Collectives
07.2023 - 08.2023

Property Administrator

KRON Rental Property
11.2021 - 12.2023

Intern, Lease Administrator

Alexis-Nihon Residence
05.2020 - 10.2020

Receptionist

Trimera & Gottex Brands
11.2019 - 02.2020

Technical Writing: Principles And Best Practices - Technical Writing

Alison (Professional Development)

Attestation Of Collegial Studies - Property Management

Cegep Saint-Laurent

Diploma Of Collegial Studies - Applied Sciences

John Abbott College

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