Jessica Kovacs
Brantford,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Traffic Control Person
T & E Traffic Management Inc
05.2018 - 12.2022
- Trained in traffic and worker safety
- Expected to work long hours, be very observant and pay attention to all surroundings and situations
- Trained in Working At Heights and Book 7 course.
- Prevented unnecessary delays by swiftly addressing incidents within the work zone, coordinating with emergency personnel when necessary.
- Enhanced traffic flow by efficiently directing vehicles and pedestrians at construction sites.
- Ensured pedestrian safety through careful management of crosswalks and foot-traffic areas near construction zones.
- Assured timely project completion by effectively managing traffic during roadwork operations.
- Installed and maintained road markings to clearly define lanes and enhance road safety.
- Actively participated in ongoing training programs, staying current on industry best practices for traffic control personnel.
Server
Mount Carmel
06.2015 - 11.2016
- Food service trained
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Cashier
Walmart
11.2012 - 12.2013
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Thorold Secondary School
Thorold, ON07.2014
Skills
- Mathematical abilities
- Construction Project Support
- Decision-Making
- Ordinances, Policies, and Procedures
- Two-way radio proficiency
- Attention to Detail
- Multitasking
- Friendly, Positive Attitude
- Flexible and Adaptable
- Task Prioritization
- Problem Resolution
- Conflict Resolution
Timeline
Traffic Control Person
T & E Traffic Management Inc
05.2018 - 12.2022
Server
Mount Carmel
06.2015 - 11.2016
Cashier
Walmart
11.2012 - 12.2013
High School Diploma -
Thorold Secondary School
Similar Profiles
Vijay Vijay null
Traffic Controller at Traffic Management (ONE STOP TRAFFIC SOLUTION)Traffic Controller at Traffic Management (ONE STOP TRAFFIC SOLUTION)
Michael AckermannMichael Ackermann
Senior National Inspector at National Traffic Police (ROAD TRAFFIC MANAGEMENT CORP)Senior National Inspector at National Traffic Police (ROAD TRAFFIC MANAGEMENT CORP)
STEVE NWEASTEVE NWEA
Traffic Control Person at Metro Traffic ManagementTraffic Control Person at Metro Traffic Management
Amar TiwanaAmar Tiwana
Volunteer at Family BussinessVolunteer at Family Bussiness
Travis FraserTravis Fraser
Ramp Operations Supervisor at CargojetRamp Operations Supervisor at Cargojet