Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica King

Oro Medonte

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

19
19
years of professional experience

Work History

Manager

McDonalds
11.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Supervisor

Tim Hortons
03.2006 - 02.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Bear Creek Secondary School
Barrie, ON
06.2008

Skills

    Team Leadership

    Time Management

    Verbal and written communication

    Complex Problem-Solving

    Staff Training and Development

    Staff Management

    Strategic Planning

Languages

English
Elementary

Timeline

Manager

McDonalds
11.2019 - Current

Supervisor

Tim Hortons
03.2006 - 02.2017

High School Diploma -

Bear Creek Secondary School

Similar Profiles

CREATE PROFILE
Jessica King