Jessica Kennedy
Green Valley
Summary
Developed key skills in client communication and personalized care in therapeutic environment, now seeking to transition into new field. Strong background in understanding individual needs and providing tailored solutions to enhance well-being. Eager to leverage these transferrable skills in dynamic and client-focused role.
Personable and compassionate with keen understanding of human anatomy and physiology, providing client-centered approach to wellness. Equipped with solid foundation in therapeutic massage techniques and commitment to fostering relaxation and healing. Dedicated to enhancing client well-being and promoting overall health through tailored treatments.
Overview
13
13
years of professional experience
Work History
Massage Therapist
Self Employed
01.2010 - 01.2015
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Store Manager
Animalerie Bec et Museau
03.2006 - 10.2009
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Medical Receptionist
Eardley Medical Center
02.2002 - 12.2004
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Cleaning rooms, sterilizing medical tools.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Clinical Herbalist - Clinical Herbalist
Wild Rose College Herbal Medicine
Victoria, BC01-2027
Diploma - Massage Therapy
Ecole D'ortherapie Et D'Orthotherapie
Hull, QC01-2008
Bachelor - Equine Studies
University of Saskatchewan
Meadow Lake, SK01-2005
Skills
- Body treatments
- Licensed massage therapist (LMT)
- Spa treatment knowledge
- Anatomy knowledge
- Herbalism knowledge
- Customer consultation
- Administrative procedures
- Reiki
- Client relations
- Appointment scheduling
- Client records maintenance
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Massage Therapist
Self Employed
01.2010 - 01.2015
Store Manager
Animalerie Bec et Museau
03.2006 - 10.2009
Medical Receptionist
Eardley Medical Center
02.2002 - 12.2004
Clinical Herbalist - Clinical Herbalist
Wild Rose College Herbal Medicine
Diploma - Massage Therapy
Ecole D'ortherapie Et D'Orthotherapie
Bachelor - Equine Studies
University of Saskatchewan
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