Jessica Kennedy
Montréal,QC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
Work History
Administrative Supervisor
Troy Life & Fire Safety
09.2023 - 11.2024
- Updated reports, managed accounts, and generated reports for company database.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed policies and procedures for office operations, resulting in consistent practices across all teams.
- Facilitated weekly staff meetings to discuss ongoing projects, address concerns, and share updates from various departments within the organization.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Assisted with recruitment efforts by screening resumes, scheduling and conducting interviews.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Collaborated closely with other department managers to identify areas where administrative support could be improved or streamlined.
- Streamlined administrative processes by implementing new organizational systems, increasing efficiency and productivity.
Project Manager Team Leader
Axis Lighting
10.2019 - 08.2023
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
Project Manager
Axis Lighting
10.2018 - 10.2019
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
Quotation Specialist
Axis Lighting
07.2014 - 10.2018
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
Axis Lighting
10.2013 - 07.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Education
Bilingual HS Diploma -
Westmount High School
Westmount, QCNetwork Administration And Security Professional (NASP)
CDI College
Skills
- Customer Satisfaction
- Project Support
- Training Junior Team Members
- Employee Performance Evaluations
- Project Milestones
- Project Requirements
- Strategic Decision-Making
- Project Leadership
- Customer Inquiries
- Organizational Leadership
- Office Management
- Workload prioritization
Languages
French
Professional Working
Timeline
Administrative Supervisor
Troy Life & Fire Safety
09.2023 - 11.2024
Project Manager Team Leader
Axis Lighting
10.2019 - 08.2023
Project Manager
Axis Lighting
10.2018 - 10.2019
Quotation Specialist
Axis Lighting
07.2014 - 10.2018
Receptionist
Axis Lighting
10.2013 - 07.2014
Network Administration And Security Professional (NASP)
CDI College
Bilingual HS Diploma -
Westmount High School
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