Dedicated customer service professional with five years of bartending experience, seeking to transition into an office role. Skilled in multitasking, organization, and communication in fast-paced environments. Adept at handling administrative tasks, coordinating events, and providing exceptional client service. Quick learner with strong problem-solving abilities and a commitment to efficiency.
• Delivered high-quality service to guests while maintaining a clean, organized, and professional work environment.
• Assisted in event planning, setup, and coordination for private parties and corporate functions.
• Managed opening and closing duties, including reconciling sales, preparing reports, and ensuring compliance with health and safety regulations.
• Administrative Support: Familiar with managing reservations, coordinating schedules, and handling customer inquiries—transferable to office tasks like appointment setting and correspondence.
• Data Entry & Organization: Experience managing inventory records, cash reports, and POS transactions, demonstrating attention to detail and record-keeping skills.
• Event Coordination: Worked closely with management to organize private events, handling logistics, client communication, and planning.
• Multi-Tasking & Communication: Accustomed to handling high-pressure situations, prioritizing tasks, and effectively communicating with diverse teams and clients.
• Provided excellent customer service in a high-volume environment, managing multiple orders with accuracy and efficiency.
• Maintained financial transactions, processed payments, and balanced cash drawers at the end of each shift.
• Managed inventory, tracked stock levels, and coordinated with vendors to ensure timely restocking.
• Trained and supervised new bartenders and servers, enhancing team performance and customer satisfaction.
• Developed strong organizational skills by handling shift scheduling, preparing reports, and coordinating private events.
Customer Service & Client Relations
Administrative & Clerical Support
Scheduling & Calendar Management
Cash Handling & Payment Processing
Inventory Management & Ordering
Data Entry & Record Keeping
POS & Microsoft Office Proficiency (Word, Excel, Outlook)
Team Collaboration & Leadership
Conflict Resolution & Problem-Solving