Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Johnson

Jessica Johnson

San Mateo

Summary

Dynamic and friendly self-starting professional with a proven track record. Expert in organizational development, administrative function, marketing and graphic design, I excel in team leadership, customer/client relations and public speaking and have an eye for detail and high standard of excellence. Recognized for enhancing brand visibility and fostering growth through innovative training and strategic marketing initiatives.

Overview

27
27
years of professional experience

Work History

Independent Consultant

Rodan and Fields, LLC
07.2018 - Current
  • Built a direct sales skincare business and was in the top 1% of independent consultant sales.
  • Managed a sales force of over 100 consultants, contributing to their professional development and growth and cross trained other teams as well by conducting weekly training calls.
  • Designed and distributed detailed monthly newsletters and marketing graphics.
  • Developed a strong social media presence for brand exposure and increased sales and recruiting.
  • Key-note speaker at company events.
  • Planned and executed sales events in both online and in-person formats.
  • Earned prestigious awards and international trips.
  • Participated in multiple corporate panels to provide feedback on products and operations.

Consultant

IWI Promotions
07.2014 - 03.2017
  • Helped a former commercial management co-worker launch a marketing and promotions company.
  • Identified areas of branding improvement for clients, implementing targeted solutions to increase visibility and awareness.
  • Created idea portfolios for clients, sharing mock-ups of custom branded merchandise.
  • General admin and accounting duties.

Dispatcher

American Medical Response, AMR
04.2009 - 08.2013
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with hospitals, skilled nursing facilities and the general public to set up ambulance transports.
  • Very skilled and detailed call-taker, error-free during my time employed at AMR.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Consultant

Doyle Construction
11.2003 - 03.2007
  • Worked closely with former commercial management co-worker as he launched a new construction firm.
  • Helped set up new office systems, policies and procedures.
  • Liaised with prospects, customers and firm contractors to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Provided general admin and accounting assistance.

Property Manager

Legacy Partners Commercial
02.1998 - 07.2003
  • Managed over 2 million square feet of commercial property in Stockton, Antioch, Livermore and Sunnyvale.
  • Maintained and fostered positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards and concerns.
  • Negotiated and drafted lease documents.
  • Managed capital construction projects and tenant improvements.
  • Generated quarterly financial reports and annual budgets.

Education

Bachelor of Arts - Mass Communication

California State University, East Bay
Hayward, CA
06-1998

Skills

  • Organizational development
  • Attention to detail
  • Quality assurance
  • Graphic Design
  • Process improvement
  • Executive and admin support
  • Project management
  • Team leadership & development
  • Verbal and written communication
  • Decision-making
  • Public speaking

Timeline

Independent Consultant

Rodan and Fields, LLC
07.2018 - Current

Consultant

IWI Promotions
07.2014 - 03.2017

Dispatcher

American Medical Response, AMR
04.2009 - 08.2013

Consultant

Doyle Construction
11.2003 - 03.2007

Property Manager

Legacy Partners Commercial
02.1998 - 07.2003

Bachelor of Arts - Mass Communication

California State University, East Bay

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Jessica Johnson