Jessica Jimenez
Menifee
Summary
Ambition driven administrative professional with 5+ years in healthcare administration and clerical roles. Expertise in scheduling, data entry, and patient coordination, ensuring high-quality customer service. Capable of managing high-volume tasks and safeguarding confidential information while assisting remote teams. Currently pursuing a degree in Information Technology at Arizona State University to further develop technical and analytical skills.
Overview
8
8
years of professional experience
Work History
Unit Ambassador
City of Hope Comprehensive Cancer Center
Duarte, California
12.2018 - 02.2024
- Acted as the primary clerical resource for the unit, performing unit secretary duties, including data entry, record-keeping, and administrative support, while utilizing the Epic EHR system to manage patient information and documentation.
- Delivered excellent front-desk support by greeting and assisting patients, families, and medical staff, fostering a positive and organized unit environment.
- Assessed and interpreted cardiac rhythms, accurately documenting readings, and promptly communicating abnormalities or irregularities in EKG patterns to clinical staff, initiating rapid response when necessary.
- Maintained strong communication within the unit, ensuring accurate and timely information sharing among healthcare team members to support coordinated patient care.
- Organized, monitored, and supervised logs for communication devices in the unit.
- Modified equipment logs, detailing loaned items from unit alongside items sent for repair.
- Managed bed management system details to ensure smooth transfers and discharges.
- Coordinated and arranged supply orders based on unit needs.
- Prepared and printed medical forms and documentation, as requested by physicians and nurses, to support patient care and unit efficiency.
- Submitted work orders for non-functional equipment.
- Maintained cleanliness and organization of the nursing station and public areas.
Certified Nursing Assistant/Clerk/Monitor Tech
PIH Health
Whittier, California
10.2016 - 01.2018
- Monitored patient conditions
- Recorded vital signs accurately to monitor patient health status.
- Evaluated patients/tracked input-output metrics.
- Facilitated patient meals to ensure proper nutrition.
- Documented patient information as needed.
- Acquired specimens and forwarded them to the laboratory.
- Addressed phone calls and coordinated transfer of calls as necessary.
- Printed, copied, and faxed materials requested by team members.
- Printed EKG strips while interpreting results and organizing in appropriate patient folders.
- Coordinated patient transfers to guarantee proper placement.
- Oversee patient admission and discharge processes on unit.
- Submitted work orders for nonfunctional equipment.
- Coordinate supply orders initiated by team members.
Cashier
Target
Pico Rivera, California
08.2016 - 11.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area.
- Facilitated accurate scanning and secure bagging of all guest items, prioritizing food safety standards throughout the process.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ06-2028
High School Diploma -
Whittier High School
Whittier, California06-2014
Skills
- Professionalism
- Effective communication
- Organizational skills
- Attention to detail
- Problem solving
- Administrative and clerical support
- Data entry
- Documentation
- HIPAA compliance
- Medical terminology
- Epic Electronic Health Record (EHR) System
- Microsoft Office Suite (Teams, Excel, Word, Outlook)
- Java knowledge
Timeline
Unit Ambassador
City of Hope Comprehensive Cancer Center
12.2018 - 02.2024
Certified Nursing Assistant/Clerk/Monitor Tech
PIH Health
10.2016 - 01.2018
Cashier
Target
08.2016 - 11.2016
High School Diploma -
Whittier High School
Bachelor of Science - Information Technology
Arizona State University