Jessica Jensen
Burnaby,BC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.
Overview
5
5
years of professional experience
Work History
Server Assistant, Hostess, Takeout
Earls Kitchen + Bar
01.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess Leader
The Charlatan
05.2019 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Takeout Leader
Cactus Club Cafe
02.2021 - 01.2022
- Trained employees on takeout and assigned duties.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Education
Bachelor of Arts - Media And Communications
University of Western Ontario
London, ON05.2028
Skills
Teamwork and Collaboration
Attention to Detail
Positive and Friendly Attitude
Customer Service
Timeline
Server Assistant, Hostess, Takeout
Earls Kitchen + Bar
01.2022 - 08.2024
Takeout Leader
Cactus Club Cafe
02.2021 - 01.2022
Hostess Leader
The Charlatan
05.2019 - 08.2022
Bachelor of Arts - Media And Communications
University of Western Ontario
Similar Profiles
Zaynah KhanZaynah Khan
Lounge Server at Earls Kitchen + Bar Test KitchenLounge Server at Earls Kitchen + Bar Test Kitchen
Ethan WalthamEthan Waltham
Bar Manager at Earls Kitchen + BarBar Manager at Earls Kitchen + Bar
Christopher MartinChristopher Martin
Sous Chef at Earls Kitchen + BarSous Chef at Earls Kitchen + Bar
Mohab MundadiMohab Mundadi
Chef de Cuisine at Earls Kitchen + Bar AmblesideChef de Cuisine at Earls Kitchen + Bar Ambleside
Jung Hwa (Alice) ShinJung Hwa (Alice) Shin
Manager Data Services at Global RelayManager Data Services at Global Relay