Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Ivankina

10216 Rockingham Dr Sacramento

Overview

7
7
years of professional experience

Work History

911 Telecommunicator

Lycoming County Public safety
01.2023 - 08.2024
  • Answer emergency and nonemergency calls
  • Dispatch the proper emergency services.(police, fire, or ems)
  • Run traffic stops for officers, run background checks.enter stolen vehicles, etc

Schedule Coordinator

StaffQuest
05.2021 - 12.2022
  • Hire nurses, schedule them in different nursing homes
  • Fire them if necessary
  • Get contracts in new nursing homes

Roofing

Hart Exteriors
01.2018 - 05.2021
  • Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
  • Implemented energy-efficient solutions into roofing designs resulting in long-term savings for clients.
  • Exceeded client expectations by systematically inspecting every aspect of each property including roofing, insulation, ventilation, foundations, exteriors, interiors, mechanical components and appliances.
  • Played a pivotal role in growing the company''s client base through referrals and positive word-of-mouth by delivering exceptional roofing services.
  • Promoted company reputation for excellence by consistently delivering exceptional flat roofing services that exceeded client expectations.
  • Supported company reputation for high-quality craftsmanship with precise attention to detail during all phases of roofing projects.
  • Upheld company standards of professionalism while interacting with clients, coworkers, suppliers, or other stakeholders involved in the roofing process.

Education

High School Diploma -

Penn Foster
Lewisburg, PA
05.2020

Skills

  • Communication skills
  • Microsoft word
  • Leadership
  • Bilingual
  • Documentation review
  • Time management
  • Microsoft excel
  • Customer service
  • Emergency management
  • Stress tolerance
  • Call prioritization
  • Law enforcement procedures
  • Public safety awareness
  • Computer skills
  • CPR and first aid
  • Active listening
  • Telephone etiquette
  • Prioritizing situations
  • Good judgment
  • Public safety telecommunicator
  • Map reading
  • Critical thinking
  • Emergency medical dispatch (EMD)
  • Call routing
  • Problem-solving
  • Teamwork
  • Listening skills
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Basic life support
  • Effective communication
  • Police and fire procedures
  • Professionalism

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

911 Telecommunicator

Lycoming County Public safety
01.2023 - 08.2024

Schedule Coordinator

StaffQuest
05.2021 - 12.2022

Roofing

Hart Exteriors
01.2018 - 05.2021

High School Diploma -

Penn Foster
Jessica Ivankina