Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Jessica Huntbach

Sacramento

Summary

Results-driven professional prepared for leadership role with extensive experience in coordinating client services and supporting team operations. Known for strong collaborative abilities and consistently achieving positive outcomes. Highly adaptable, with focus on client-centered solutions and effective communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Case Manager

Insight Housing
04.2021 - Current

Provide case management and housing services to military veterans. Responsibilities include intaking new program participants, conducting program eligibility screenings. Outreach, engagement and collaboration with community partners and landlords, provide supportive services to assist participants with long range goal of housing stability. Create and maintain housing stability plans, assisting with money management/budgeting skills, assisting with obtaining income and benefits, assisting with linkage to outside resources including Veteran's Affairs services. Maintaining participant paper and electronic file records and tracking on goal progress. Lead duties include providing new hire training to all case management staff, providing ongoing training as needed, assisting with training of other internal staff roles and other county agency staff as needed, creating training tools, auditing and maintaining case files, ensuring program compliance, conducting monthly meetings, assisting with tracking program outcomes, maintaining agency records and spreadsheets, assisting with expense reports and purchasing of program materials, maintaining relationships with CoC Coordinated Entry. Assist with planning agency outreach events, maintaining By Name List and assisting with increasing program enrollments, assisting agency management with other duties as assigned

Qualified Intellectual Disabilities Professional (Case Manager)/Office Manager

Harmony Homes Inc.
05.2018 - 02.2021

Provided case management services for individuals with disabilities in a group home setting. Responsibilities included providing behavior management, creating behavior plans, managing phone lines, preparing and filing documents, maintaining records, hiring and onboarding new employees, training staff, payroll, staff scheduling, managing employee performance and all other needs as assigned

IHSS Provider

In Home Support Services (IHSS)
06.2014 - 02.2019

Provided in home care for adults with disabilities. Responsibilities included meal preparation, home maintenance, laundry, medical appointments, medication management and errand running

Case Manager

The Arc Fresno/Madera Counties
06.2013 - 05.2018

Provided case management services for30+ individuals with disabilities. Responsibilities included training staff, staff/client payroll, billing, staff schedules, client job placement and retention, independent living skills, behavior management, leading a client service leadership club and other miscellaneous needs required. Previous independent living services worker, supported living services worker and job coach

Education

B.S. - Criminology

California State University - Fresno
Fresno, CA
05.2011

B.A. - Political Science

California State University - Fresno
Fresno, CA
05.2011

HS Diploma - undefined

Mt. Pleasant High School
San Jose, CA
06.2005

Skills

  • Advocacy
  • Person centered planning
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Verbal and written communication

Certification

  • Victim Services Certificate - Fresno State May 2011
  • Legal Studies Certificate - Fresno State May 2011
  • CPR Certification

Awards

  • Employee of the Quarter August 2023
  • Employee of the Month July 2016
  • Employee of the Month April 2015

Timeline

Lead Case Manager

Insight Housing
04.2021 - Current

Qualified Intellectual Disabilities Professional (Case Manager)/Office Manager

Harmony Homes Inc.
05.2018 - 02.2021

IHSS Provider

In Home Support Services (IHSS)
06.2014 - 02.2019

Case Manager

The Arc Fresno/Madera Counties
06.2013 - 05.2018

B.S. - Criminology

California State University - Fresno

B.A. - Political Science

California State University - Fresno

HS Diploma - undefined

Mt. Pleasant High School
Jessica Huntbach