Jessica Hiatt

• Facilitated individualized treatment plans for clients with complex needs.
• Advocated for the rights of vulnerable populations in need of mental health services.
• Collaborated with interdisciplinary teams to ensure quality of care for patients.
• Utilized evidence-based techniques such as cognitive behavioral therapy and dialectical behavior therapy.
• Created crisis intervention plans for high-risk cases involving mental health issues or substance abuse disorders.
• Developed relationships with community organizations to coordinate care for clients.
• Encouraged clients to develop self-advocacy skills and independence within their own lives.
• Established trusting relationships with clients in order to facilitate open communication about sensitive topics.
• Maintained accurate documentation of client records per agency standards.
• Provided emotional support to help clients cope with difficult situations or life transitions.
• Monitored referrals from other professionals to ensure appropriate placement of clients into programs or services.
• Supported caregivers by providing guidance on parenting strategies that are tailored to each family's unique needs.
• Monitored, evaluated, and record client progress according to measurable goals described in treatment and care plan.
• Collaborated with other professionals to evaluate patients' medical and physical condition and to assess client needs.
• Modified treatment plans to comply with changes in clients' status.
• Referred patient, client and family to community resources to assist in recovery from mental and physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement, and education.
• Provided comprehensive psychosocial assessments to patients and families in a variety of clinical settings.
• Investigated child abuse and neglect cases and took authorized protective action when necessary.

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• Created an environment that was safe for clients by implementing appropriate crisis intervention strategies when necessary.
• Developed and implemented treatment plans for individuals with mental health disorders, utilizing evidence-based therapeutic approaches.
• Conducted comprehensive assessments of client's mental health status, including diagnostic evaluations and psychosocial histories.
• Collaborated with psychiatrists, primary care physicians, social workers, nurses, and other professionals in the delivery of comprehensive services to clients.
• Maintained accurate records according to agency policies and procedures while adhering to all legal regulations governing confidentiality of information.
• Participated in interdisciplinary team meetings for case consultation purposes.
• Provided education to families regarding mental health diagnoses and available treatments and support services.
• Performed crisis interventions to help ensure safety of patients and others.
• Filled out and maintained client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
• Encouraged clients to express feelings and discussed what was happening in their lives, helping them to develop insight into themselves and relationships.
• Learned about new developments in counseling by reading professional literature, attending courses, and seminars and establishing and maintaining contact with other social service agencies.

• Engaged in outreach activities that promoted awareness about available resources within the community.
• Implemented strategies to reduce risk factors associated with suicide or self-harm behaviors among clients.
• Supported clients in developing independent living skills such as budgeting, time management, problem solving abilities.
• Monitored medication compliance among psychiatric patients to ensure safe usage practices were followed.
• Assisted in the development of individualized care plans that addressed psychological and emotional needs.
• Established trusting relationships with clients through active listening, empathy, and respect for their autonomy.
• Maintained accurate records of patient progress and documentation of clinical services provided.
• Developed expertise in providing mental health assessments and treatment plans for clients with diverse backgrounds.
• Utilized a variety of therapeutic modalities such as Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Acceptance Commitment Therapy.
• Performed crisis interventions to help ensure safety of patients and others.
• Filled out and maintained client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
• Provide wellness and high-quality mental health care for local rural community residents.
• Create and organize a digital copy of Kern and San Bernardino county mental health facilities.

• Incorporated evidence-based practice methods into daily operations while working with clients.
• Developed effective communication strategies with clients and other stakeholders to ensure successful outcomes of case management programs.
• Supported senior caseworkers by completing administrative tasks such as filing paperwork or scheduling appointments.
• Utilized a variety of software applications such as Word, PowerPoint, Access, Outlook and Excel to complete assigned tasks.
• Maintained accurate records of all client interactions, including progress notes, evaluations, health information.
• Attended group meetings to provide information on agency services, requirements, and procedures.
• Oversaw day-to-day group activities of residents in institutions.
• Assisted in planning food budgets, using charts and sample budgets.
• Assisted in locating housing for displaced individuals.
• Evaluate if a patient meets the criteria to be eligible for Medical with the inclusion of completing the paperwork
• Complete Nursing Home Health referrals for first-time mothers who have no support system, live in a remote area, and would benefit from obtaining extra knowledge of how to raise children.
• Examine if a patient needs home health services, apply for In Home Support Services (IHSS), and send the referral via phone or fax
• Connect with community agencies to keep updated resource lists, pamphlets, and business cards