Jessica Hernandez Quintanilla
San Francisco,CA
Summary
Professional Housekeeper, with a robust 9-year track record. Expert in managing client appointments in commercial and residential settings. Possesses key skills in leadership, bilingual communication, and problem-solving. Adept at working alone or as part of a team to complete cleaning projects with a quality-driven approach, always aiming to contribute to visionary and strategic organizational goals.
Overview
10
10
years of professional experience
Work History
Professional Housekeeper
Independent Contractor
01.2018 - Current
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
Security Guard
On Watch Security
06.2023 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Collaborated closely with other departments to ensure seamless guest experience throughout their stay at the property.
Sales Associate
Foot Locker
05.2016 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Project Coordinator
Japanese Community Youth Council
05.2014 - 05.2016
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Education
Bachelor's Degree in Criminal Justice -
San Francisco State University
San Francisco, CA05.2024
Skills
- Bilingual- English / Spanish
- Problem-solving
- Communication
- Time management
- Leadership
- Teamwork
Timeline
Security Guard
On Watch Security
06.2023 - 12.2023
Professional Housekeeper
Independent Contractor
01.2018 - Current
Sales Associate
Foot Locker
05.2016 - 07.2019
Project Coordinator
Japanese Community Youth Council
05.2014 - 05.2016
Bachelor's Degree in Criminal Justice -
San Francisco State University
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