Jessica Hernandez
Corona
Summary
Motivated professional experienced in delivering organized and efficient practices that meet company needs. Demonstrated ability to manage time effectively while adapting to new challenges, contributing to positive customer experiences. Committed to enhancing organizational growth through strong work ethic and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Ticketer, Verifyer
Zumiez Distribution Center
Corona
07.2023 - 07.2025
- Monitored ticket sales and maintained inventory accuracy for high-volume events, enabling timely adjustments and informed decision-making.
- Compiled daily ticket sales reports for management, facilitating data-driven insights into sales performance.
- Coordinated with departments to streamline ticketing operations, enhancing overall event execution and customer experience.
- Checked tickets and identifying paperwork for verification of individual identities.
Ogp
Walmart
Corona
08.2022 - 06.2023
- Trained and monitored employees to teach daily tasks and improve performance.
- Kept production team moving forward for progress in daily site operations.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Packer
Cadence Kitchen
Corona
08.2021 - 02.2022
- Assembled customer orders from stock and packed items in boxes.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Verified labels for appropriate order numbers and item specifications.
- Reviewed packing slips and documentation to ensure accurate boxing of items for shipment.
- Arranged items on pallets according to size and weight.
- Informed team leader of product discrepancies and equipment malfunctions.
- Trained new employees on warehouse procedures and standards to enhance onboarding process.
- Notified team leader of product discrepancies and equipment malfunctions.
- Reported safety or workflow concerns to leadership for further investigation.
Education
High School Diploma -
Santiago High School
Corona, CASkills
- Customer Service
- Customer Engagement
- Operations Support
- Data entry
- Task Prioritization
- Google Drive
- Relationship Building
- Team Building
Timeline
Ticketer, Verifyer
Zumiez Distribution Center
07.2023 - 07.2025
Ogp
Walmart
08.2022 - 06.2023
Packer
Cadence Kitchen
08.2021 - 02.2022
High School Diploma -
Santiago High School