Jessica Hernandez
Baldwin Park
Summary
To utilize my knowledge & professional work ethics & growth to the best possible ability. Dedicated employee known for problem solving, recalibration & pursuing employment options where good customer service and positive attitude will make a difference
Overview
19
19
years of professional experience
1
1
Certification
Work History
Brand Abassador/Product Specialist
Self employed
Los Angeles
09.2013 - Current
- Marketing promotional work for random clients, events &/or products ranging from sampling, surveying, advertising or networking throughout Los Angeles &/or Orange counties.
Medical Billing Specialist
Biological Laboratories LLC
Covina
10.2023 - 01.2024
- Reviewed patient records to ensure accurate coding and billing.
- Processed medical claims using advanced billing software efficiently.
- Resolved discrepancies in billing through detailed account analysis.
Prior Authorization Technician
Optum Rx/United Healthcare Partners
Cypress
02.2015 - 04.2015
- Authenticating patient medications
- Insurance verifications and drug formulary coverages within clinical guidelines
- Updating patient private info at HIPPA guidelines
Pharmacy Technician
Healthy Living Pharmacy
Yorba Linda
01.2015 - 02.2015
- CSR, filling new/refill prescriptions, assisting pharmacist, deciphering dosing, data entry processing, Billing & INS verifications/authorizations, & Prior Authorizations
Pharmacy Clerk
Wal-mart Pharmacy
Industry
10.2013 - 07.2014
- Prescription counter sales, processing new & refilled Rx's, INS verifications, daily doctor authorizations
Customer Service Referral Representative
B&D Security
Santa Fe Springs
09.2013 - 10.2013
- Customer servicing calls, updating any repairs, complaints, requests or orders
- Offering all clients bonus referral programs & light telemarketing
Shipping/Receiving Clerk
Master Logistics
Industry
11.2009 - 02.2010
- Data entry processing, invoicing, inventory control, canvassing, managing new & existing customer accounts, & basic clerical duties.
Customer Service Rep/Triage Tech
Skilled Nursing Pharmacy
Industry
12.2008 - 01.2010
- CSR, INS & Dr authorization, data entry, switchboard operation, light clerical duties, new & refill orders.
Pharmacy Technician
Good Care Pharmacy
Huntington Park
09.2008 - 10.2008
- CSR, phone transfers, filling new/refill prescriptions, deciphering dosage, Billing & insurance authorizations, cleaning & some deliveries.
Level 6 Associate
In & Out Burger
La Puente
10.2006 - 03.2007
- Cooking, food preparation, cashiering, inventory, stocking and closing cleaning duties.
Education
Certificate of Technical Studies - Medical Billing & Coding
Palladium Technical Academy
Temple City, CA06-2020
Certificate of Technical Studies - Pharmacy Technician
Everest College
Industry, CA01.2008
G.E.D. - General Office & G.E.D
La Puente Willow Adult School
La Puente, CA01.2000
Graphic Design - photography
Mt. San Antonio Community College
Walnut, CA01.1999
General Education -
Baldwin Park Adult School
Baldwin Park, CA01.1998
Skills
- Excel
- Microsoft Word
- Customer Service
- Data Entry
- 10 Key Calculator
- Logistics
Certification
Certified Pharmacy Technician, 06/01/08, 06/01/16
Timeline
Medical Billing Specialist
Biological Laboratories LLC
10.2023 - 01.2024
Prior Authorization Technician
Optum Rx/United Healthcare Partners
02.2015 - 04.2015
Pharmacy Technician
Healthy Living Pharmacy
01.2015 - 02.2015
Pharmacy Clerk
Wal-mart Pharmacy
10.2013 - 07.2014
Brand Abassador/Product Specialist
Self employed
09.2013 - Current
Customer Service Referral Representative
B&D Security
09.2013 - 10.2013
Shipping/Receiving Clerk
Master Logistics
11.2009 - 02.2010
Customer Service Rep/Triage Tech
Skilled Nursing Pharmacy
12.2008 - 01.2010
Pharmacy Technician
Good Care Pharmacy
09.2008 - 10.2008
Level 6 Associate
In & Out Burger
10.2006 - 03.2007
Certificate of Technical Studies - Medical Billing & Coding
Palladium Technical Academy
Certificate of Technical Studies - Pharmacy Technician
Everest College
G.E.D. - General Office & G.E.D
La Puente Willow Adult School
Graphic Design - photography
Mt. San Antonio Community College
General Education -
Baldwin Park Adult School