Jessica Hernandez
Hayward
Summary
Dedicated and safety-oriented professional with strong customer service and communication skills. Experienced in enforcing policies and ensuring guest safety in fast-paced environments. Committed to problem-solving and maintaining operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Rides
Great America
- Assisted with loading and unloading passengers on rides.
- Secured passengers to ensure safety during rides.
- Provided excellent customer service to guests.
- Enforced ride and park policies for guest safety.
- Reported mechanical issues to maintenance personnel.
Check in
Temco Logistics
7447 Morton Ave Newark, CA 94560 United States
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Dispatcher
AirPort Home Appliance
3525 Arden Road Unit 100 Hayward, CA
07.2024 - 10.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Analyzed customer feedback and provided solutions to improve customer service.
Cashier
99 Cents Store
01.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Tennyson High School
Hayward, CASkills
- Customer service
- Communication
- Problem-solving
- Guest safety
- Policy enforcement
- Mechanical reporting
- Team collaboration
- Attention to detail
- Operational efficiency
- Time management
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Check in
Temco Logistics
05.2025 - Current
Dispatcher
AirPort Home Appliance
07.2024 - 10.2024
Cashier
99 Cents Store
01.2023 - 09.2023
Rides
Great America
Tennyson High School