Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Hernandez

Hayward

Summary

Dedicated and safety-oriented professional with strong customer service and communication skills. Experienced in enforcing policies and ensuring guest safety in fast-paced environments. Committed to problem-solving and maintaining operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Rides

Great America
  • Assisted with loading and unloading passengers on rides.
  • Secured passengers to ensure safety during rides.
  • Provided excellent customer service to guests.
  • Enforced ride and park policies for guest safety.
  • Reported mechanical issues to maintenance personnel.

Check in

Temco Logistics
05.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.

Dispatcher

AirPort Home Appliance
07.2024 - 10.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Analyzed customer feedback and provided solutions to improve customer service.

Cashier

99 Cents Store
01.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Tennyson High School
Hayward, CA

Skills

  • Customer service
  • Communication
  • Problem-solving
  • Guest safety
  • Policy enforcement
  • Mechanical reporting
  • Team collaboration
  • Attention to detail
  • Operational efficiency
  • Time management

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Check in

Temco Logistics
05.2025 - Current

Dispatcher

AirPort Home Appliance
07.2024 - 10.2024

Cashier

99 Cents Store
01.2023 - 09.2023

Rides

Great America

Tennyson High School

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Jessica Hernandez