Jessica Hendricks
Pasadena
Summary
Dedicated Human Resources professional with over ten years of expertise in Employment practices, Business Expansion, Recruitment, Talent Acquisition, Employee Relations, Learning and Development, and Benefits Administration. Skilled in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with a passion for building and retaining highly effective teams.
Overview
9
9
years of professional experience
Work History
Area Human Resources Manager
Securitas Security Services USA
09.2021 - Current
- Managed all HR functions for Long Beach, Torrance, City of Commerce, and Anaheim offices
- Directly led a team of ten HR professionals supporting over 2,500 employees
- Executed a range of responsibilities including employee coaching, disciplinary actions, recruitment, onboarding, HRIS optimization, compensation, and benefits management, FMLA/CFRA, ADA administration, payroll compliance, workers compensation administration, and COVID-19 workplace advice
- Provided management oversight and guidance of company HR policies and federal and state regulations
- Advised operation managers in employee retention efforts and ensured compliance with employment regulations
- Increased net hires and applicant flow through recruitment pipeline optimization and virtual interviewing platforms.
Human Resources Recruitment Manager
Wescom Credit Union
05.2019 - 09.2021
- Translated business vision into talent initiatives, streamlining recruitment processes, developing strong vendor relations, and ensuring knowledge distribution to recruitment teams across Southern California
- Developed and implemented a recruitment scorecard to measure the success of Talent Acquisition Department's hiring efforts
- Identified solutions to streamline recruiting processes and create efficient workflows aligned with state and federal guidelines
- Utilized multiple recruiting sources to execute various recruiting strategies
- Negotiated and managed third-party relationships with job board vendors
- Coordinated background checks on candidates aligned with established policies and procedures
- Planned and executed employer branding efforts to attract great candidates.
Human Resources Manager
CoAdvantage
03.2015 - 05.2019
- Aligned business objectives with employees and management in designated business divisions, consulted on HR, leave management, Workers’ Compensation, Recruitment, Benefits, and Payroll goals
- Increased client hiring ratio by increasing applicant flow and conducting pre-qualifying phone screens
- Ensured accurate interpretation and administration of HR policies and programs
- Built and maintained solid relationships with group leaders, management, and employees
- Improved manager and employee performance through problem identification, solution evaluation, and coaching
- Collaborated in recruitment strategy, HRIS software implementation, and compensation and benefits strategy.
Education
High School Diploma -
Blair High School
Pasadena, CAPHRca in Human Resources Management -
Claremont University
Claremont, CA05.2019
Bachelor of Science in Business Administration and Management HR -
Southern New Hampshire University
10.2018
Skills
- Cross-Functional Collaboration
- Performance Management
- Statistical Data Analysis
- Policy Improvement Recommendations
- DEIB Strategic Planning
- Training and Development
- Full-cycle Recruitment/Employment
- Worker Compensation and Leave Administration
Timeline
Area Human Resources Manager
Securitas Security Services USA
09.2021 - Current
Human Resources Recruitment Manager
Wescom Credit Union
05.2019 - 09.2021
Human Resources Manager
CoAdvantage
03.2015 - 05.2019
High School Diploma -
Blair High School
PHRca in Human Resources Management -
Claremont University
Bachelor of Science in Business Administration and Management HR -
Southern New Hampshire University
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