Jessica Hayes
Grover Beach,CA
Summary
Accomplished Manager with expertise in inventory management and customer satisfaction enhancement at Cal State Vape. Proficient in budget control, project management, and conflict resolution, fostering strong relationships with clients and suppliers. Expertise in driving business development and operational efficiency through effective team leadership.
Overview
13
13
years of professional experience
Work History
Manager/Owner/Operator
Cal State Vape
03.2014 - 02.2024
- Enhanced inventory management, streamlining supply chain processes for efficiency.
- Developed training programs, boosting staff performance and product knowledge organization-wide.
- Implemented quality control measures, increasing customer satisfaction and decreasing product returns.
- Collaborated with marketing, designing promotional campaigns that enhanced sales and visibility.
- Analyzed sales data, identifying trends to optimize inventory strategically.
Litigation Legal Secretary
Nemecek & Cole
03.2011 - 02.2014
- Ensured compliance with legal standards by managing case files and documentation.
- Optimized attorneys' schedules by coordinating depositions and court appearances effectively.
- Drafted and formatted legal documents accurately, enhancing overall communication.
- Streamlined discovery processes by organizing exhibits and preparing trial binders efficiently.
- Fostered strong attorney-client relationships through regular case update communications.
- Minimized errors by proofreading all documents thoroughly before court submission.
Education
Associate of Arts - Legal Studies
Cuesta College
San Luis Obispo, CA06-2002
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
- Goal setting
- Customer relationship management (CRM)
- Shift scheduling
- Sales techniques
- Schedule preparation
- Marketing
Timeline
Manager/Owner/Operator
Cal State Vape
03.2014 - 02.2024
Litigation Legal Secretary
Nemecek & Cole
03.2011 - 02.2014
Associate of Arts - Legal Studies
Cuesta College