Jessica Harrison
Burney
Summary
Versatile Office Manager and Operations Leader with a strong background in regulatory compliance, personnel management, and administrative efficiency. Proactive and goal-oriented professional with a proven track record of leading hiring and training initiatives, managing complex scheduling, and optimizing office workflows. Known for reliability and adaptability, with a swift capacity to learn and apply new skills in high-pressure environments.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Mountain Thunder Tree Services
Burney
09.2025 - Current
- Administrative & Office Operations: Streamline daily workflows and manage high-volume scheduling.
Contract & Proposal Support: Draft and finalize service contracts and project proposals.
Compliance & Safety Documentation: Maintain safety records and regulatory documentation.
HR & Employee Support: Facilitate onboarding and manage internal personnel records.
Project Coordination: Synchronize logistics between office staff and field technicians.
Client & Vendor Communication: Serve as the primary liaison for stakeholders and resolve inquiries.
Cashier
Pit River Mini Mart
Burney
07.2023 - 05.2024
- Operated cash register for various transactions with high accuracy levels.
Maintained balanced cash drawers and ensured accurate accounting at shift ends.
Resolved customer complaints professionally to improve loyalty and satisfaction.
Maintained flexibility by working extra shifts to meet business needs.
Environmental Services Housekeeper
Mayers Memorial Hospital District
Fall River Mills
05.2020 - 05.2022
- Practiced infection control methods to reduce risks to patients and medical staff.
Disinfected patient rooms and surgery suites to promote a sanitary environment.
Prioritized workload based on urgency to ensure timely completion of tasks.
Operations Manager
Shasta Pines Motel & Suites
Burney
10.2018 - 03.2020
- Supervised staff and ensured compliance with company policies and procedures.
Conducted regular performance reviews and developed action plans for improvement.
Oversaw facility maintenance to ensure optimal functionality of equipment.
Education
Associate of Science - Medical Office Administration
Shasta College
Redding, CA 05.2022 - 02.2026
Skills
- Leadership: Hiring, onboarding, and training; performance reviews; team collaboration
Operations: Office management, project coordination, and facility maintenance
Finance: QuickBooks, billing/coding, and accurate cash management
Compliance: Safety documentation, infection control, and hazardous materials protocols
Service: Conflict resolution, client relations, and professional communication
Timeline
Office Manager
Mountain Thunder Tree Services
09.2025 - Current
Cashier
Pit River Mini Mart
07.2023 - 05.2024
Associate of Science - Medical Office Administration
Shasta College
05.2022 - 02.2026
Environmental Services Housekeeper
Mayers Memorial Hospital District
05.2020 - 05.2022
Operations Manager
Shasta Pines Motel & Suites
10.2018 - 03.2020