Jessica Gutierrez De La Torre
Bakersfield
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pandora Jewelry
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Service Department
Quality Furniture
08.2023 - 03.2024
- Maintained an organized filing system for easy retrieval of documents relating to service calls
- Assigned service technicians to jobs based on customer needs and technician availability
- Monitored the progress of each job in order to ensure timely completion
- Confirmed appointment dates and times with customers prior to arrival of technicians at their homes or businesses
Sales Associate
Bath and Body Works
08.2022 - 07.2023
- Helped customers find specific products, answered questions, and offered product advice
- Assessed customer needs to provide assistance and information on product features
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
Education
High School Diploma -
Independence High School
Bakersfield, CA06.2016
Skills
- Service Scheduling
- Customer Service
- Reliable and Responsible
- Multitasking and Organization
- Trustworthy and Honest
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Pandora Jewelry
10.2024 - Current
Service Department
Quality Furniture
08.2023 - 03.2024
Sales Associate
Bath and Body Works
08.2022 - 07.2023
High School Diploma -
Independence High School
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