I am a driven professional determined to leverage my extensive customer service, organizational, and communication skills to achieve outstanding results for the company. With over 15+ years of experience and 8 years in a supervisory role, I possess strong interpersonal abilities and a proactive approach to learning and embracing new challenges and responsibilities.
I am proficient in Microsoft Word, Excel, and PowerPoint, as well as specialized software including Agrosoft, Cargill Ag, Impromptu, Salesforce, Crystal Reports, SAP, Marketlink. My exceptional time management skills and in-depth understanding of customer needs enable me to forge strong relationships with clients and colleagues. I am also skilled in coaching and mentoring customer service representatives to enhance team performance and drive success.