Jessica Gonzalez Orozco
Highland
Summary
Detail-oriented Office Clerk with experience in customer service, organization, and multitasking. Skilled in managing office procedures and providing bilingual support in English and Spanish. Eager to leverage strong work ethic and positive attitude to contribute effectively to a dynamic office environment.
Overview
10
10
years of professional experience
Work History
Imaging Specialist
Yuhaaviatam
Highland
09.2025 - Current
- Operated imaging equipment to capture high-quality images for archival and review purposes
- Edited and enhanced images using software to ensure optimal presentation quality.
- Scanned original documents into database within specified time frame.
- Maintained and archived documents in an organized system for quick referencing and compliance
- Performed other duties as assigned to support the efficient operation of the department
Photobooth Attendant
Oh Shoot Photobooth
Highland
05.2024 - Current
- Set up props, backdrops, camera stands, lights. prior to each event.
- Checked all equipment before each event to ensure it was functioning properly and safely.
- Troubleshot technical issues with photobooth in a timely manner.
- Provided excellent customer service to guests utilizing the photobooth.
Office Clerk
Register Of Voters
Riverside
11.2023 - 02.2024
- Greeted visitors at front desk; provided assistance as needed while maintaining a professional atmosphere.
- Organized office operations and procedures, including filing systems, data entry, and record keeping.
- Answered incoming calls; directed them to appropriate personnel or took detailed messages when necessary.
Loan Processing Assistant
Simple Loan Processing
Downey
03.2021 - 07.2021
- Analyzing and verifying all documentation received
- Create file, input and update all incoming documents
- Assisted in preparing loan closing packages and ensured all necessary documents were included.
- Provides excellent customer service to borrower, loan officer, vendors and all interested parties
- Assists on opening Escrow and obtaining all necessary information
- Assist loan officer with customers and phone calls
Account Manager / Office Clerk
Spectrum Chemical Laboratory
Gardena
02.2016 - 10.2019
- Professional focus on creating strong relationships with key accounts including both individual and corporation clients.
- Responsible for account retention and growth through all client facing channels: email, chat, and phone calls
- Emphasis on key account management and ensuring customer service department efficiency when promoted to Office Clerk
- Dynamic team player; able to adjust to the ever changing environment of a small business and assist other departments to achieve a common goal.
Education
LONG BEACH CITY COLLEGE -
Long Beach City College
BELL GARDENS HIGH SCHOOL -
Bell Gardens High School
Skills
- Kofax
- Data entry
- Quick capture
- Sharepoint
- Powerpoint
- Word
- Google Suite
- Outlook
- Computer literacy
- Multitasking
- Strong work ethic
- Quick learner
- Excellent communication
- Bilingual- English-Spanish
Languages
Spanish, Fluent
Timeline
Imaging Specialist
Yuhaaviatam
09.2025 - Current
Photobooth Attendant
Oh Shoot Photobooth
05.2024 - Current
Office Clerk
Register Of Voters
11.2023 - 02.2024
Loan Processing Assistant
Simple Loan Processing
03.2021 - 07.2021
Account Manager / Office Clerk
Spectrum Chemical Laboratory
02.2016 - 10.2019
LONG BEACH CITY COLLEGE -
Long Beach City College
BELL GARDENS HIGH SCHOOL -
Bell Gardens High School