Jessica Gonzalez
Selma
Summary
Detail-oriented and compassionate professional with over 12 years of experience in the cosmetology industry, including leadership as a licensed cosmetology instructor. Skilled in client relations, scheduling, and administrative coordination. Adept at creating welcoming environments, managing high-volume appointments, and maintaining accurate records—all of which translate seamlessly into front-desk medical reception duties. Seeking to leverage strong interpersonal, organizational, and communication skills in a fast-paced healthcare setting as a medical receptionist. Known for professionalism, discretion, and a commitment to exceptional service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cosmetology Instructor
Milan Institute
Visalia
11.2023 - Current
- Developed and implemented curriculum for cosmetology students, ensuring compliance with state licensing requirements
- Delivered engaging and interactive classroom instruction on various topics including hair styling, cutting techniques, coloring methods, and salon management
- Provided hands-on training to students in a simulated salon environment to enhance their practical skills
- Evaluated student performance through practical exams and written assessments, providing constructive feedback for improvement
- Collaborated with other educators to develop innovative teaching strategies and lesson plans
- Conducted demonstrations of proper sanitation procedures to ensure student understanding of health regulations in a salon setting
- Monitored student attendance records ensuring compliance with state regulations regarding required hours of instruction
- Provided guidance on client consultation techniques to help students understand clients' needs and preferences
- Developed lesson plans that incorporated theory-based knowledge along with practical application for a comprehensive learning experience
Assistant Manager/Hairstylist
Sport Clips
Clovis
12.2016 - 06.2023
- Greet clients when walking in the store.
- Maintain a clean and organized shop.
- Make the employee schedule.
- Able to work in a noisy fast paced environment while still giving a precision haircut.
- Order supplies for the shop and did inventory.
- Always made sure to keep an upbeat attitude.
- Trained new employees when necessary.
- Maintain a consistent relationship with a client base and ensure they would return.
- Resolved client service related issues to ensure that a client who wasn't satisfied with a specific situation would leave with a positive outcome.
Stylist/Shift Leader
Supercuts
01.2014 - 01.2016
- Set up appointments over the phone
- Able to work in high noise activity in an efficient and fast pace.
- Made sure stylist took their lunch before 5th hour
- Helped clients and stylist when a problem occurred and came up with a reasonable solution.
- Performed hairstyle consultation to decide what services client needs.
- Provided services on clients such shampoo, haircuts, highlighting, color, and wax.
- Safety hazards, organization and cleanliness.
- Emphasizes product benefits
- Helped clients in the selection of retail products or services for their hair care needs.
- Maintained a consistent relationship with client base to ensure returning clients.
- Maintained up to date hairstyles and new trends
Education
Certificate/License - Cosmetology
Milan Institute
Clovis, CA07-2012
Diploma -
Selma High School
Selma, CA06-2011
Skills
- Communication Skills
- Customer service
- Attention to detail
- Multitasking capacity
- Organizational skills
- Fast Learner
- Typing (50 GWAM)
- Punctual
- Organized
- Physical mobility
- Excellent interpersonal skills
- Team collaboration
- Scheduling appointments
- Time management
- Problem solving
Certification
- Cosmetology License
- Driver's License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cosmetology Instructor
Milan Institute
11.2023 - Current
Assistant Manager/Hairstylist
Sport Clips
12.2016 - 06.2023
Stylist/Shift Leader
Supercuts
01.2014 - 01.2016
Certificate/License - Cosmetology
Milan Institute
Diploma -
Selma High School
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