Jessica Gomez

• Receive and issue items using MMT (Maintenance Management Tool) and SAP software, ensuring accuracy and compliance throughout all transactions.
• Thoroughly document incoming spares with proper Certificate of Conformance (COC) paperwork to maintain regulatory compliance.
• Utilize condition code tags to efficiently manage and process returned stock items.
• Accurately track and manage orders by Purchase Order (PO) number, supporting precise supply chain operations.
• Safely deliver assets within the Combined Test Force (CTF), fostering collaborative teamwork across departments.
• Support and assist in coordinating milk runs to Palmdale for urgent items, enhancing supply chain responsiveness.
• Collaborate effectively with the battery shop and tire shop to ensure all stock meets quality and conformance standards.

• Skilled in identifying and addressing customer requirements to ensure satisfaction.
• Effective in managing and resolving customer grievances in a composed and efficient fashion.
• Accountable for creating staff schedules aligned with production demands.
• Oversaw the organization and maintenance of inventory, sales, and sanitation logs until the expiration of record-keeping policies.
• Administered daily inventory tracking to facilitate precise supply and product ordering.
• Directed and assessed produce team members, focusing on productivity and accountability while offering performance feedback.
• Conducted training and orientation sessions for new employees and evaluated their performance metrics.
• Accountable for executing merchandising strategies in the department, including the implementation of sales plans, cross-merchandising, and display setups.
• Assessed departmental operations to identify both strengths and areas requiring improvement.

• Conducted various types of transactions at the cash register, encompassing cash, checks, card payments, as well as processing refunds and exchanges.
• Upheld superior customer service standards during high-traffic and fast-paced conditions.
• Responded to customer inquiries for price verifications and retrieved merchandise from elevated shelves or the stockroom as needed.
• Promoted and aided customers in registering for online promotional offerings.
• Guided customers in finding items and recommended suitable product alternatives when applicable.
• Collaborated with team members in the efficient distribution of products.
• Facilitated customers in transporting purchased merchandise out of the store and into their vehicles.
• Regularly retrieved shopping carts from the parking area, ensuring their cleanliness and dryness.
• Reallocated returned or misplaced merchandise to the appropriate store locations and replenished shelf inventory.