Hi, I’m
Jessica Glendinning
St. Albert,AB
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
Work History
Warehouse One The Jean Store
Store Manager
05.2014 - 11.2021
Job overview
- Interacted well with customers to build connections and nurture relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Warehouse One The Jean Store
Assistant Store Manager
09.2010 - 05.2014
Job overview
- Trained new employees on proper protocols and customer service standards.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Bellerose Composite High SchoolSt. Albert, AB
High School Diploma
Skills
- Time Management
- Accurate Cash Handling
- Shift Checklists
- Customer Service
- Punctual
- Attention to Detail
- Staff Training
- Product and Service Sales
- POS Inventory System Operation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Warehouse One The Jean Store
05.2014 - 11.2021
Assistant Store Manager
Warehouse One The Jean Store
09.2010 - 05.2014
Bellerose Composite High School
High School Diploma
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