Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Jessica Gilev-Carpenter

London,ON

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Bentley Leathers Inc.
08.2019 - 11.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Prioritized helping customers over completing other routine tasks in store.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Lead Generator Telemarketer

E-Workplace Training
10.2018 - 03.2019
  • Made average of 80 outbound calls per day.
  • Enhanced lead quality by conducting thorough pre-screening of prospects before forwarding to the sales team.
  • Overcame objections using friendly, persuasive strategies.
  • Delivered scripted sales talks to customers reached via automatic dialing systems.
  • Generated high-quality leads by researching and identifying potential clients through various online platforms.

Team Member

Popeyes Louisiana Kitchen
06.2018 - 09.2018
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.

Merchandiser

The Hudson's Bay
10.2017 - 01.2018
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
  • Increased brand visibility by designing eye-catching displays that highlighted new products and seasonal trends.
  • Organized store merchandise racks by size, style, and color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Stocked designated items on shelves, end caps and displays.

Education

Certificate - Barbering

The London Beauty Academy
London, ON
01.2023

High School Diploma -

Centre For Lifelong Learning
London, ON
06.2021

Skills

  • Speech Clarity
  • Merchandising knowledge
  • Upselling
  • Organization
  • Cash Handling
  • Adaptable and Flexible
  • Professional Demeanor
  • Reliable and Responsible
  • Teamwork and Collaboration
  • Inventory and Stocking
  • Safety and Cleanliness Standards

Languages

English

Certification

  • Certified Eyelash Technician, Modish Lash & Hair Boutique - March 2023

Timeline

Sales Associate

Bentley Leathers Inc.
08.2019 - 11.2019

Lead Generator Telemarketer

E-Workplace Training
10.2018 - 03.2019

Team Member

Popeyes Louisiana Kitchen
06.2018 - 09.2018

Merchandiser

The Hudson's Bay
10.2017 - 01.2018

Certificate - Barbering

The London Beauty Academy

High School Diploma -

Centre For Lifelong Learning

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Jessica Gilev-Carpenter