Jessica GIHOZO

Assisted guests with check-ins and check-outs, managed reservations, responded to inquiries, handled phone calls and administrative tasks, and delivered excellent customer service in a professional hospitality environment.

Welcomed guests, managed check-ins and check-outs, handled reservations, answered inquiries, and provided professional customer service while ensuring smooth front desk operations.

• As a Business Representative at INZOZI Tours & Travel, I focus on building strong client relationships, promoting our diverse travel packages, and ensuring customer satisfaction. My role involves collaborating with partners, identifying market opportunities, and contributing to the company's growth by delivering exceptional travel experience tailored to client needs.

• Experienced professional with a Bachelor’s degree in Hospitality Management, showcasing a proven track record of surpassing targets and streamlining processes. Specialized in social event and wedding planning, where I demonstrated strong interpersonal and problem-solving skills. Committed to fostering growth and achieving success in the dynamic field of event management.

• Experienced receptionist with a Bachelor’s degree in Hospitality Management, showcasing a proven track record of surpassing targets and streamlining processes. Possessing strong interpersonal and problem-solving skills, I am dedicated to fostering growth and achieving success in a dynamic business environment.