Jessica Gemmill
Lindsay,ON
Summary
Accomplished Registered Practical Nurse with a proven track record at Ross Memorial Hospital, showcasing expertise in medication and IV administration alongside exceptional communication skills. Leveraged clinical judgment and compassionate care to enhance patient outcomes, streamline workflows, and mentor new staff. Demonstrated commitment to health promotion and patient education, contributing to a safer clinical environment.
Overview
20
20
years of professional experience
Work History
Registered Practical Nurse
Peterborough Regional Health Centre
12.2023 - Current
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patient reactions to drugs and carefully documented findings.
- Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
- Increased efficiency by streamlining workflow processes within the nursing unit, optimizing staff productivity levels.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans that promoted optimal health outcomes.
- Assisted physicians during procedures, ensuring a sterile environment and necessary equipment were available as needed.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Demonstrated proficiency in various nursing skills such as IV insertion, catheterization, specimen collection, and wound dressing.
- Conducted comprehensive initial assessments of newly admitted patients, collaborating with other healthcare providers to establish a plan of care tailored to individual needs.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Took samples to complete diagnostic and routine assessment tests.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Registered Practical Nurse
Ross Memorial Hospital
04.2022 - 08.2023
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patient reactions to drugs and carefully documented findings.
- Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Mentored new nursing staff members by sharing knowledge of best practices and providing guidance when required.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Ward Clerk
Ross Memorial Hospital
06.2005 - 04.2022
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Supported office staff and operational requirements with administrative tasks.
- Filled out records, staffing sheets, and patient documents.
- Documented latest information in computer system and printed paperwork.
- Elevated overall effectiveness of the ward by consistently monitoring and updating patient boards, ensuring all pertinent information was visible to staff members.
- Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
- Collaborated with interdisciplinary teams to coordinate seamless care for all patients on the ward unit.
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
- Expedited registration processes by accurately entering patient demographic data into electronic health record system.
- Stored and retrieved permanent records on daily basis.
- Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.
- Organized paperwork for doctors, nurses, and patients.
- Optimized workflow within the ward by creating efficient systems for organizing paperwork such as forms and charts.
- Reduced wait times for patients by effectively managing appointment schedules and room assignments.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained current and accurate medical records for patients.
- Processed lab paperwork and requests according to physicians' orders.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Monitored inventory levels and advised management of need for replenishment.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Prepared and processed patient referrals and transfer requests.
- Conducted patient intake interviews, recording and documenting relevant information.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Assisted in reducing errors in medication administration by accurately transcribing physician orders.
- Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Master of Science - Nursing
Nipissing University
North Bay, 01-2026
Skills
- Catheter care
- Clinical judgment
- Geriatric care
- End-of-life care
- Vital signs monitoring
- Physical assessment
- Diabetes management
- Tracheostomy care
- Disease prevention
- Mental health care
- Health promotion
- Pediatric care
- Postoperative care
- Patient education and counseling
- Medication distribution
- Medication and IV administration
- Personal care needs
- Removing sutures
- Family education
- Maintaining privacy
- Care plan development
- Infection control measures
- Vaccine administration
- EMR / EHR
- Hospice and palliative care
- IV setup
- Chart updating
- Intake and discharge
- Feeding assistance
- Coordinating referrals
- Strong clinical judgment
- Emergency procedures
- Complex Problem-solving
- Postpartum counseling
- ADL assistance
- Supply restocking
- Performing ekgs
- Emergency care
- Precepting
- Appointment scheduling
- Setting up referrals
- Newborn care
- Vision screenings
- Medical records management
- Medical office administration
Languages
English
Native or Bilingual
Timeline
Registered Practical Nurse
Peterborough Regional Health Centre
12.2023 - Current
Registered Practical Nurse
Ross Memorial Hospital
04.2022 - 08.2023
Ward Clerk
Ross Memorial Hospital
06.2005 - 04.2022
Master of Science - Nursing
Nipissing University
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