Jessica Gardiol
Santa Ana,CA
Summary
Dynamic entrepreneur with over 19 years at the helm of Supercustom Inc., showcasing unparalleled skill in building robust customer relationships across diverse industries without relying on digital presence. Adept at negotiating cost reduction, project management, and fostering team growth, I excel in creative problem-solving and team motivation, bringing unique insights and a goal-oriented approach to every challenge. My expertise in designing efficient management systems reflects a blend of strategic vision and empathetic leadership, underscored by a commitment to client satisfaction and operational excellence. CAPABLE, COMPETENT, COURAGEOUS & COMPELLING.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Supercustom Inc. Dba Financial Design
10.2005 - Current
- Small Business Management Consulting and Accounting company
- Built "By Referral Only" business and maintained long-term customer relationships. No online/social media presence.
- Serviced over 50 accounts in over 20 different diverse industries. Current client roster = 18 accounts.
- 3 Direct Reports; Trained, Managed & Supervised administrative, accounting and management team.
- Dependable and maintains personal integrity and compliance with all regulatory agencies.
- Initiate customer needs by asking relevant questions, listening actively to the responses and implementing strategies.
- Communicate & make connections with all people in a manner which makes them feel appreciated, valued, and motivated to cooperate for the common good.
- Actively pursuing personal learning and development opportunities.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
Business Partner
Supercustom Inc. Dba Milan Design
10.2005 - Current
- Design Studio and Architektura
- CFO, CEO, COO; Director of Business Optimization and Financial Strategy
- Negotiate cost reduction and strict timelines with 3rd party vendors
- 1 Direct Report
- Project Management, Cash Flow Management, Expense Management, Vendor Management, KPI's, Real Revenue Profit First Model
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client & employee satisfaction by streamlining business processes and implementing innovative solutions.
- See our work @ MilanDsgn.com
Investment Portfolio Management
Abacus Financial Services LTD (intern)
04.2006 - 04.2006
Office Manager & Bookkeeper
Reyes Architecture & Design, Inc.
06.2004 - 10.2005
- First freelance client and where I met my business and life partner
Customer Service Representative
Union Bank Of California
04.2003 - 10.2005
Program Directors Assistant
Price Scholarship Program, SDCCD
03.2002 - 04.2003
College Advocate
Create, UCSD (summer)
04.2001 - 07.2001
Water Safety Instructor
Natatorium, UCSD (summer)
04.2001 - 07.2001
Food Prep/Customer Service
Plaza Cafe, UCSD
09.2000 - 04.2001
Water Safety Instructor/Lifeguard
Fit Athletic Club
06.1998 - 12.2000
President, Vice President & Class President
San Diego HS Student Government (Non-paid)
08.1997 - 06.2000
Peer Math Tutor
Roosevelt Jr. High School
1997 - 1997
Education
Bachelor of Science - Management Science
University Of California - San Diego
La Jolla, CA2005
Certified - Mediation And Conflict Resolution Studies
Groundswell, Formally OC Human Relations
Santa Ana, CA11.2022
SCORE.ORG Workshops
Orange Coast College
Costa Mesa, CAundefined
San Diego Community College District
undefined
H&R Block Tax Preparation Course
2006
Skills
- 19 years of experience as owner-operator
- 20 years designing and implementing office, accounting and creative process management systems to give maximum efficiency
- 26 years teaching, training, informing and motivating clients and customers, ages 6 months to adult
- Exceptional customer and client service and satisfaction
- 3 elected positions as a Leader of Student Government
- Goal-oriented and passionate about the process
- Creative problem solver
- Motivated team player and Adaptive
- Versatile and Enthusiastic
- Smart, talented, and interesting who will bring something unique and special
- 18 years in a relationship & Mother of 4-year old girl and 9-year old boy
Certification
QuickBooks ProAdvisor 2011-2024
Notary Public of the State of California 2010-2014
Preparer Tax Identification Number (PTIN) 2011, 2012
CTEC Registered Tax Preparer (CRTP) 2011, 2012
Timeline
Investment Portfolio Management
Abacus Financial Services LTD (intern)
04.2006 - 04.2006
Independent Business Owner
Supercustom Inc. Dba Financial Design
10.2005 - Current
Business Partner
Supercustom Inc. Dba Milan Design
10.2005 - Current
Office Manager & Bookkeeper
Reyes Architecture & Design, Inc.
06.2004 - 10.2005
Customer Service Representative
Union Bank Of California
04.2003 - 10.2005
Program Directors Assistant
Price Scholarship Program, SDCCD
03.2002 - 04.2003
College Advocate
Create, UCSD (summer)
04.2001 - 07.2001
Water Safety Instructor
Natatorium, UCSD (summer)
04.2001 - 07.2001
Food Prep/Customer Service
Plaza Cafe, UCSD
09.2000 - 04.2001
Water Safety Instructor/Lifeguard
Fit Athletic Club
06.1998 - 12.2000
President, Vice President & Class President
San Diego HS Student Government (Non-paid)
08.1997 - 06.2000
Peer Math Tutor
Roosevelt Jr. High School
1997 - 1997
Bachelor of Science - Management Science
University Of California - San Diego
Certified - Mediation And Conflict Resolution Studies
Groundswell, Formally OC Human Relations
SCORE.ORG Workshops
Orange Coast College
undefined
San Diego Community College District
undefined
H&R Block Tax Preparation Course
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