Jessica Garcia
Downey
Summary
Dynamic professional with extensive experience at Rancho Los Amigos Rehabilitation Center, specializing in patient care for individuals with disabilities. Demonstrated success in team collaboration and communication, leading to improved patient engagement through innovative program facilitation. Proficient in Microsoft Office and crisis intervention, dedicated to achieving positive outcomes in challenging environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Peer Mentor II
Rancho Los Amigos Rehabilitation Center
Downey
08.2015 - Current
- I facilitate classes for the patients, do bedside visits, and assist physical therapists. I work with people who have suffered from spinal cord injuries (SCI), traumatic brain injuries (TBI), strokes, and a myriad of other disabilities.
- I make upcoming appointment phone calls and present our Health Portal in such a way that I get plenty of sign-ups.
- Do bedside visits for traumatic brain-injured patients who are there for rehabilitation.
- Go to each patient's room to pass out toiletries, comic books, or any other items that are on the Rancho Book Cart.
Crew Member
Einstein Bagels
Long Beach
01.2021 - 05.2021
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely food preparation and delivery.
- Stocked supplies and managed inventory to support daily operations.
- Followed health and safety guidelines to maintain food quality and hygiene standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Bachelor of Arts - Sociology
Cal State Fullerton
Fullerton, CA07-2027
Associate's - Sociology
Cerritos College
Norwalk, CA05.2022
High School Diploma -
Downey Adult School
Downey, CASkills
- Cleaning
- Outdoor work
- Nonprofit management
- Working with students with special education needs
- Grocery store
- Working with people with autism
- Tutoring
- Direct support
- Physical disability support
- Classroom Teaching
- Microsoft Office
- College course selection
- Experience with individuals with mental health conditions
- Gym
- Patient care
- Computer literacy
- Phone etiquette
- Google Docs
- Applied behavior analysis
- Patient service
- Public speaking
- Home care
- Human resources
- High availability
- Individual / group counseling
- Working with people with developmental disabilities
- Experience with children
- Social work
- School experience
- Interpersonal skills
- PTSD Care
- Security
- Special education
- Experience working with students
- Windows
- Organizational skills
- Classroom experience
- Computer skills
- Microsoft Powerpoint
- Team management
- Driving
- Bilingual
- Student mentoring
- Training & development
- Hospitality
- Experience with individuals with cognitive disabilities
- Acting
- Behavioral health
- Addiction counseling
- Food safety
- Public school
- Babysitting
- Group Therapy
- Guest services
- Continuous improvement
- Interactive games facilitation
- Word processing
- Skilled nursing facility experience
- Employee orientation
- Crisis intervention
- Front desk
- Multi-line phone systems
- Working with people with disabilities
- Office management
- Assisting with ADLs
- SharePoint
- Mental health counseling
- Microsoft Word
- Microsoft Excel
- Sales
- English
- Early childhood education
- Teaching / program facilitation
- Computer operation
- Crisis management
- Casual dining experience
- Motivational interviewing
- Team development
- E-commerce
- Analysis skills
- Motivational speaking
- Coffee experience
- Preschool experience
- Relationship building
- Public health
- Outpatient
- Behavioral Therapy
- Youth mentoring
- Effective communication
- Team collaboration
- Customer service
- Crisis support
- Counseling
- Adaptability
- Counseling and therapy
- Teamwork and collaboration
- Student counseling
- Peer counseling
- Written communication
- Alcohol and substance abuse
- Listening actively
- Social and emotional health
- Student advocacy
- Student motivation
- Problem-solving abilities
- Writing skills
- Home & community care
- Wellness coaching
- Delivery driver experience
- Autism spectrum disorders support
- Children
- Social-emotional development
Certification
- First Aid Certification
- Driver's License
- LAC
- Non-CDL Class C
- CPR Certification
Languages
- English, Fluent
- Spanish, Intermediate
- Bilingual, Fluent
Willing To Relocate
- Downey, CA
- Cerritos, CA
- Santa Fe Springs, CA
Languages
English
Professional
Spanish
Limited
Accomplishments
Greg Thompson Spirit Award-
Timeline
Crew Member
Einstein Bagels
01.2021 - 05.2021
Peer Mentor II
Rancho Los Amigos Rehabilitation Center
08.2015 - Current
Bachelor of Arts - Sociology
Cal State Fullerton
Associate's - Sociology
Cerritos College
High School Diploma -
Downey Adult School