Jessica Hernández
Gatineau,QC
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
9
9
years of professional experience
Work History
Housekeeping and Laundry Attendant
Aqua Clean Laundry
01.2022 - 11.2022
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Assistant Engineer
Concasur Construction
08.2020 - 12.2021
- Worked on project logs, drew architectural plans in AutoCAD, managed invoices, and operated effectively under pressure and in a team.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Collaborated with multidisciplinary teams to design, develop, and implement complex engineering projects.
Sales Executive
Ceramica Y Materiales Continental S.A.P.I. De C.V.
03.2019 - 04.2020
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed past sales data and team performance to develop realistic sales goals.
Assistant Engineer
Constructora Vilsa
03.2016 - 11.2018
- Used AutoCad drafting software to create electrical schematic and panel layouts.
- Reviewed proposed engineering designs for manufacturing feasibility.
- Collaborated with senior engineers on projects and offered insight.
- Manufactured and compiled components to integrate into final product designs.
Assistant Engineer
Secretaria De Infracestructura
12.2014 - 10.2015
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Enhanced project efficiency by implementing innovative engineering solutions and streamlining processes.
- Streamlined workflow processes through effective management of resources, materials, and labor allocations.
- Created detailed reports on engineering activities and findings.
Administrator
Builder Group & Landlord The Cousins
08.2013 - 08.2014
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Reviewed executive projects and digitalization of architectural plans of different public buildings,
- Conducted physical surveys of project sites.
Education
Architecture - Architecture - Project And Facility Management
Universidad Del Sur
Cancún, Mexico2013
Skills
- Guest Service and Support
- Professional and Courteous
- Initiative-taking
- Team Support and Collaboration
- Customer Service
- Time Management
- Organizational Skills
- Critical Thinking
- Interpersonal Communication
- Multitasking
- Attention to Detail
- Supervision and leadership
Languages
Spanish
Basic English
Timeline
Housekeeping and Laundry Attendant
Aqua Clean Laundry
01.2022 - 11.2022
Assistant Engineer
Concasur Construction
08.2020 - 12.2021
Sales Executive
Ceramica Y Materiales Continental S.A.P.I. De C.V.
03.2019 - 04.2020
Assistant Engineer
Constructora Vilsa
03.2016 - 11.2018
Assistant Engineer
Secretaria De Infracestructura
12.2014 - 10.2015
Administrator
Builder Group & Landlord The Cousins
08.2013 - 08.2014
Architecture - Architecture - Project And Facility Management
Universidad Del Sur
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