Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Freedman

St. Catharines,ON

Summary

Dynamic team player with a experience in customer service, conflict resolution, and safety awareness. Successfully managed operations and ensured compliance in fast-paced settings. Transferable skills from a variety of job experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Budtender

Village Buds
Campbellville, Ontario
08.2024 - Current
  • Assisted customers with product selection and provided detailed product information.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the dispensary and sales area.
  • Ensured compliance with state regulations regarding cannabis sales.

Camp Counselor

YMCA HBB
Hamilton, Ontario
06.2025 - 08.2025
  • Designed and led engaging daily activities tailored to campers' interests.
  • Created a welcoming and secure environment for campers, enhancing their enjoyment and participation.
  • Mediated and resolved conflicts among campers using effective communication techniques.
  • Ensured camper safety in public areas throughout the day.
  • Facilitated engaging activities to enhance the camp experience for all campers, including those with individualized support plans.

Personal Support Worker

Heatherwood Aspira Retirement Community
St. Catharines, Ontario
09.2024 - 02.2025
  • Assisted clients with daily living activities and personal care needs.
  • Collaborated with healthcare professionals to ensure comprehensive support for clients.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Responded promptly to clients' call bells, ensuring their needs were met efficiently.
  • Recorded clients' daily activities and progress, maintaining comprehensive and precise documentation.

Cash Office Manager

John's NoFrills
Milton, Ontario
03.2020 - 08.2023
  • Supervised cashiers to ensure efficient store operations and seamless customer service.
  • Executed online grocery order fulfillment promptly, optimizing workflow efficiency.
  • Managed store cash operations and ensured accurate nighttime closure of the front end.
  • Processed customer transactions with precision, ensuring seamless cash handling and exceptional service.
  • Resolved customer conflicts regarding returns and other issues, ensuring satisfaction and retention.

Education

Bachelor of Science - Bachelor of Science in Nursing

Brock University
St. Catharines, ON

Skills

  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Time management
  • Document management
  • Cash handling experience
  • Building rapport
  • Maintaining confidentiality

Certification

  • CPR level C certified
  • CannSell certified
  • PSW certification

Timeline

Camp Counselor

YMCA HBB
06.2025 - 08.2025

Personal Support Worker

Heatherwood Aspira Retirement Community
09.2024 - 02.2025

Budtender

Village Buds
08.2024 - Current

Cash Office Manager

John's NoFrills
03.2020 - 08.2023

Bachelor of Science - Bachelor of Science in Nursing

Brock University

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Jessica Freedman