Jessica Flamond
Calgary,AB
Summary
Accounting clerk professional with 10 years of experience, delivering unmatched service through meticulous attention to detail in preparation and maintenance of financial reporting systems. Skilled at office support and management functions to improve process workflows and reduce overhead expenses. Dedicated to exceeding needs of diverse clientele through extensive knowledge and implementation of both personal and corporate accounting methodologies.
Overview
11
11
years of professional experience
Work History
Accounting Clerk
Allrush Copies and Print
06.2022 - 08.2024
- Answered incoming calls and directed messages to correct party
- Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
- Greeted visitors
- Returned pulled files to proper locations to maintain easy staff access.
- Maintained an efficient office environment by skillfully routing incoming and outgoing mail
- Documented payments and expenses to keep financial records current
- Troubleshot problems with office equipment and software to help staff stay productive and on-task
- Administer payroll
- Posted payments and credits to customer accounts
- Maintained efficient office operations by offering skilled clerical support to senior team members
- Researched payment issues and outstanding checks
- Processed daily invoices and payments to keep accounting records current
- Reviewed customers' billing questions and provided required documentation to resolve issues
- Responded to complaints by guests and took initiative to resolve problems
- Kept an accurate accounting of cash, credit transactions, and check payments
- Achieved accounts receivable targets and contributed to company's profitability in securing revenues by verifying and posting accurate receipts
- Kept payroll information confidential, protecting operations and maintaining employee confidence
- Reviewed timesheets for accuracy and flagged errors to gather additional information or correct data
- Issued reports by analyzing data and compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Issued employee paybacks and statements of earnings and deductions
- Maintained payroll information by accurately collecting, calculating, and entering data
- Made required adjustments in computerized payroll program such as Quickbooks and Sage
- Processed paperwork for new employees and entered data into payroll system as well as HR system
- Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data
- Trained employees on how to accurately use the organization's timekeeping system and avoid payroll delays
- Helped in the set up of a new system for employee hiring and dissmissal
- Accurately calculate shipping costs on outgoing client orders using online portal
Accounting Clerk
David Warkentin Professional Corporation
12.2013 - 06.2022
- Answered incoming calls and directed messages to correct party
- Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
- Greeted visitors
- Filed and retrieved documents, introducing more efficient filing system adopted by company
- Scheduled meetings on an office calendar with new and existing clients, events and appointments to avoid overbooking
- Returned pulled files to proper locations to maintain easy staff access
- Reviewed files to identify missing or misfiled items and restored files to proper locations and states
- Maintained an efficient office environment by skillfully routing incoming and outgoing mail
- Proofread business documents to check spelling, grammar and compliance with office policies
- Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms for 5-6 client companies
- Documented payments and expenses to keep financial records current
- Troubleshot problems with office equipment and software to help staff stay productive and on-task
- Collaborated with financial advisors to integrate tax planning into comprehensive financial and retirement plans based on sound tax advice
- Researched tax issues to understand related laws and obtain favorable outcomes for clients
- Reviewed clients T4's, supplementary income, and expense documentation to prepare effective tax returns with minimum liability
- Prepared more than 200 tax returns per season for both sole-proprietors and individual customers
- Administer payroll
- Clerical support
- Set appointments
- Organize files
- Analytical thinking
- Planning
- Teamwork
- Payroll review
- Bank reconciliation
- General ledger accounting
- Produce financial statements
- Collect data
- Inspect accounting records
- TaxCycle
- Sage/ Simply Accounting
- Profile
- Microsoft Word and Excel
- Worked with trust and estate returns to protect customers' assets and comply with related tax laws
- Submitted returns through online platforms and direct CRA filing software to minimize customers' filing delays
- Tackled tax technology challenges proactively and delivered scalable solutions quickly and nimbly
- Used every legal and appropriate adjustment, deduction and credit to keep each client's tax liabilities at the minimum possible level
- Assisted clients with their future tax planning, advising on strategies to control their liability
- Posted payments and credits to customer accounts
- Compiled documents, records, and information for end-of-year review engagement work
- Verified and posted account transactions in general ledger
- Maintained efficient office operations by offering skilled clerical support to senior team members
- Maintained clear vendor and contractor records
- Processed accounts payable forms, invoices, and checks, and perform various other bookkeeping functions
- Researched payment issues and outstanding checks
- Prepared and submitted quarterly and yearly tax forms and returns to meet Provincial and Federal requirements
- Processed daily invoices and payments to keep accounting records current
- Reviewed customers' billing questions and provided required documentation to resolve issues
- Responded to complaints by guests and took initiative to resolve problems
- Kept an accurate accounting of cash, credit transactions, and check payments
- Played crucial role in protecting company's value by keeping information confidential
- Made management decisions in Manager's absence
- Achieved accounts receivable targets and contributed to company's profitability in securing revenues by verifying and posting accurate receipts
- Kept payroll information confidential, protecting operations and maintaining employee confidence
- Reviewed timesheets for accuracy and flagged errors to gather additional information or correct data
- Created or updated payroll records by entering changes such as exemptions and insurance coverage
- Issued reports by analyzing data and compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Issued employee paybacks and statements of earnings and deductions
- Maintained payroll information by accurately collecting, calculating, and entering data
- Made required adjustments in computerized payroll program such as Quickbooks and Sage
- Processed paperwork for new employees and entered data into payroll system
- Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data
- Trained employees on how to accurately use the organization's timekeeping system and avoid payroll delays
- Compiled accounting reports, statements and summaries covering monthly, quarterly and yearly payroll information.
Education
HIGH SCHOOL DIPLOMA -
Crescent Heights High School
Calgary, AB06.2012
Skills
- Bookkeeping
- Payroll calculation
- Accounts receivable
- Data entry
- Accounts payable
- Timesheet review
- Records management
- Information protection
- General ledger
- Quickbooks online and Desktop
- Report preparation
- Prepare paychecks
- Review timesheets
- Balance accounts
- Process paperwork
- Customer relations
- Calculate commissions
- Problem-solving
- Task prioritization
- Coordination
- Records administration
- Billing and coding
- Data management
- Workflow optimization
- Manage correspondence
Languages
English
Native or Bilingual
Timeline
Accounting Clerk
Allrush Copies and Print
06.2022 - 08.2024
Accounting Clerk
David Warkentin Professional Corporation
12.2013 - 06.2022
HIGH SCHOOL DIPLOMA -
Crescent Heights High School
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