Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Fiselier

Cochrane

Summary

Dynamic and dedicated professional with extensive experience as a Cashier at Safeway, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and relationship-building. Recognized for training new staff and maintaining a balanced cash drawer, ensuring operational excellence and integrity.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cashier

Safeway
03.2019 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained organized cash register area, ensuring prompt service and cleanliness.
  • Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
  • Managed cash handling procedures, minimizing discrepancies during end-of-shift reconciliations.
  • Trained new staff on operational procedures and customer service best practices.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Childcare Assistant

Kids & Company
08.2017 - 03.2019
  • Supported daily activities and routines for children, fostering a positive learning environment.
  • Assisted with classroom management, ensuring safety and engagement of all children.
  • Collaborated with educators to implement age-appropriate educational programs and activities.
  • Developed nurturing relationships with children, promoting social and emotional development.
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Cashier

Safeway
05.2017 - 08.2017

Cashier

Cashier

IGA Grocery Store
04.2014 - 07.2015

Cashier

Cashier

Canadian Tire
02.2013 - 04.2014

Cashier

Cashier

Save-On-Foods
09.2010 - 08.2012

I was working as a cashier while taking my Education Assistant program at Red Deer Polytech

Education

GED -

Red Deer Polytechnic
Red Deer, AB
06-2012

High School Diploma -

Sundre High School
Sundre, AB
06-2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Cash register operation
  • Professionalism and courtesy
  • Merchandise restocking
  • Cash drawer balancing
  • Guest inquiries
  • Staff training

Certification

Certificate in Epilepsy

Completed a 3 hour course on G-Tubes, Diabetes & Anaphylaxis

Certificate in Non-Violent Crisis Intervention

Child Care Staff Qualifications Certificate

Standard First Aid at St. John's Ambulance

Timeline

Cashier

Safeway
03.2019 - Current

Childcare Assistant

Kids & Company
08.2017 - 03.2019

Cashier

Safeway
05.2017 - 08.2017

Cashier

IGA Grocery Store
04.2014 - 07.2015

Cashier

Canadian Tire
02.2013 - 04.2014

Cashier

Save-On-Foods
09.2010 - 08.2012

GED -

Red Deer Polytechnic

High School Diploma -

Sundre High School
Jessica Fiselier