Jessica Felix-Salgado
Calexico
Summary
Experienced in customer service and cash handling, with a background in coordinating workflows and schedules to enhance operational efficiency. Demonstrated ability to resolve inquiries and concerns, fostering positive relationships with clients and ensuring satisfaction. Proven skills in transaction processing and maintaining cleanliness in service environments, contributing to a welcoming atmosphere for guests.
Overview
7
7
years of professional experience
Work History
Housekeeping Coordinator
Marriott Vacations Worldwide
Palm Desert
01.2023 - Current
- Coordinated housekeeping schedules and workflows, ensuring efficient operations and high standards of cleanliness across properties.
- Assisted in developing training materials for housekeeping staff, promoting consistency in service delivery and enhancing team confidence.
- Resolved guest inquiries and concerns regarding housekeeping services, fostering positive relationships and ensuring high levels of satisfaction.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Server
Pizza Hut
Calexico
05.2021 - 01.2022
- Delivered exceptional customer service by promptly taking orders and addressing inquiries, ensuring a positive dining experience.
- Assisted in maintaining cleanliness and organization of dining areas, contributing to a welcoming environment for guests.
- Efficiently processed transactions and managed cash handling duties, ensuring accurate and timely payment processing.
Medical Assistant
360 Family Medicine
La Quinta
11.2020 - 01.2021
Assistant Manager
Domino's
Thousand Palms
12.2018 - 10.2020
- Supervision of employees
- Daily inventory
- Customer service
- Making pizzas
- Handling money
- Cleaning and closing the store
Education
Training School in Medical Assisting -
Mayfield College
Cathedral City, CASkills
- Medical office experience
- Assistant manager experience
- Patient care
- Phlebotomy
- Medical records
- EMR systems
- Team collaboration
- Housekeeping coordination
- Cash handling
- Transaction processing
- Customer service
- Inventory management
Languages
- English
- Spanish, Fluent
- English, Fluent
Timeline
Housekeeping Coordinator
Marriott Vacations Worldwide
01.2023 - Current
Server
Pizza Hut
05.2021 - 01.2022
Medical Assistant
360 Family Medicine
11.2020 - 01.2021
Assistant Manager
Domino's
12.2018 - 10.2020
Training School in Medical Assisting -
Mayfield College