Jessica Falkenberg
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess/Expeditor
Canadian Brewhouse
Edmonton, AB
04.2022 - Current
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Drafting Assistant
Westower Communications Ltd.
Edmonton, AB
04.2021 - 04.2022
- Developed CAD drawings from hand sketches and verbal instructions.
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Used computer-aided design software to prepare blueprints and schematics.
- Analyzed component and system details to resolve design problems.
Education
Bachelor of Science - Specialization in Biochemistry
University of Alberta
Edmonton, AB04.2026
High School Diploma -
John Maland High School
Devon, AB06.2022
Skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Planning and Coordination
- Analytical and Critical Thinking
- Dependable and Responsible
- Active Listening
- Good Telephone Etiquette
- Organization and Time Management
Timeline
Hostess/Expeditor
Canadian Brewhouse
04.2022 - Current
Drafting Assistant
Westower Communications Ltd.
04.2021 - 04.2022
Bachelor of Science - Specialization in Biochemistry
University of Alberta
High School Diploma -
John Maland High School
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