Jessica Elliott
Chilliwack
Summary
Dynamic leader with a proven track record at Chilliwack Women's Soccer League, excelling in strategic planning and financial management. Cultivated strong relationships and enhancing community engagement and operational efficiency. Passionate about soccer, I drive innovation and foster team development to achieve organizational goals and ensure long-term sustainability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Executive Director
Chilliwack Women's Soccer League
Chilliwack, BC
03.2021 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, team managers and the city of Chilliwack, providing regular updates on organizational progress and soliciting their expertise when needed.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Created all schedules for all teams ans seasons
Owner/Head Bartender
Last Call Bartending
Chilliwack, BC
04.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
School Bus Driver
School District 33
Chilliwack, BC
11.2010 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
Owner/Hairstylist
Platinum Designs Hair Studio
Chilliwack, BC
06.2000 - Current
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Maintained clean and organized work station, complying with health and safety standards.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
No Degree - Hairstylist
Marvel School of Hair
Kelowna, BC06-2000
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
- Budgeting and financial management
- Relationship building
- Program leadership
- Innovation and creativity
- Analytical and critical thinker
- Relationship and team building
- Leadership and people development
- Innovative and visionary
- Community outreach
- Passion for Soccer
Websites
Languages
English
Certification
- Emergency First Aid and CPR/AED level C
Timeline
Executive Director
Chilliwack Women's Soccer League
03.2021 - Current
Owner/Head Bartender
Last Call Bartending
04.2013 - Current
School Bus Driver
School District 33
11.2010 - Current
Owner/Hairstylist
Platinum Designs Hair Studio
06.2000 - Current
No Degree - Hairstylist
Marvel School of Hair