Dedicated childcare provider with a strong background at Jess' Dayhome, skilled in fostering positive relationships and ensuring safety. Proficient in CPR and committed to creating engaging, age-appropriate activities. Recognized for excellent communication and multitasking abilities, enhancing child development and family trust through effective collaboration and support.
I have updated Vulnerable Sector and Child Abuse Registry checks, along with renewed Emergency CPR/AED level C first aid in August 2025.
Overview
17
17
years of professional experience
Work History
Childcare Provider
Jess' Dayhome - Self Employed
10.2015 - Current
Ensured safety and well-being of children through vigilant supervision and adherence to health regulations.
Fostered positive relationships with parents, providing regular updates on child progress and development.
Organized engaging outdoor activities to promote physical development and social skills among children.
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Provided emotional support and guidance to children during difficult times.
Assisted in potty training and other daily hygiene activities to support child development.
Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
Responded to inquiries from parents and guardians.
Cashier/Customer Service Representative
Princess Auto
04.2009 - 11.2014
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries, ensuring a positive shopping experience.
Maintained accurate cash register operations and balanced drawers daily.
Monitored inventory levels and restocked merchandise as needed.
Trained new staff on cash handling procedures and customer service protocols.
Collaborated with team members to improve workflow and service delivery.
Resolved customer complaints promptly, enhancing satisfaction and loyalty.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Answered questions about store policies and addressed customer concerns.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.