Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Donaldson

Shallow Lake,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Competent and detail-oriented Accounting skills well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.

Overview

16
16
years of professional experience

Work History

Buyer/Administrative Assistant Manager

SHOPPERS CLOTHING CO
Owen Sound, ON
05.2017 - Current
  • Daily operations with effective multitasking between growth and retention of the business.
  • Conduct meetings in person, over the phone, or by email with suppliers to negotiate seasonal contract terms
  • Monitor sensitive material including client information and supplier files
  • Prepared payroll, cash handling, and routine daily opening and closing of the store
  • Experienced customer service provider that excels in relationship building
  • Knowledgeable in providing friendly and thorough customer service to clients, families, and fellow professionals
  • Skilled at independently solving problems or conflicts and team building
  • Analyzed market trends and competitor data to identify opportunities for cost savings.
  • Tracked product and supply inventories and reported findings to supervisors.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Hair Salon Owner

Self employed
Shallow Lake, ON
01.2010 - Current
  • Proven client retention with several clients being 2 decades of service provided
  • Maintain upkeep of skills with courses and trade shows
  • Creation and operation of website, online booking e-commerce platform

Salon Owner/Operator

Beautylicious
Owen Sound, ON
04.2008 - 12.2010
  • Formed and sustained strategic relationships with clients.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Organized and scheduled appointments for clients using software systems.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.

Education

Franks Hairdressing School
01.2001

CONTACT West Hill Secondary School
01.1999

Skills

  • Customer service
  • Self motivated
  • Multitasking effectively
  • Time Management
  • Willing to learn and grow
  • Problem-Solving
  • Business Understanding
  • Contract Preparation
  • Purchase Order Management
  • Recordkeeping Skills
  • Strong Communication

Timeline

Buyer/Administrative Assistant Manager

SHOPPERS CLOTHING CO
05.2017 - Current

Hair Salon Owner

Self employed
01.2010 - Current

Salon Owner/Operator

Beautylicious
04.2008 - 12.2010

Franks Hairdressing School

CONTACT West Hill Secondary School
Jessica Donaldson