Jessica Dennis Adongo
Halifax,Canada
Summary
Dedicated graduate student and counseling therapist in training with a bachelor's degree in psychology and human resources from Saint Mary's University. Proven ability to foster positive client relationships through clear communication and attentive service. Demonstrated proficiency in time management and strategic decision-making, with a keen ability to understand the big picture. Committed team player and proactive volunteer, dedicated to achieving organizational goals. Therapy professional with a strong focus on team collaboration and adaptability to changing needs. Skilled in active listening, empathy, and applying evidence-based interventions. Recognized for reliability and consistently achieving positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Counseling Therapist Intern
The Peoples' Counselling Clinic
11.2023 - Current
- Participate in weekly case consultations and complex discussions
- Provide reporting to third parties and community referral sources
- Ensure same-day completion of session notes
- Engagement in professional consults and supervision
- Completion of client intake assessment and documentation
- Conduct efficient and effective clinical client assessments (mental health history, risk assessment, trauma, and addictions)
- Work collaboratively with other therapists by sharing a client caseload, within a rotating therapist model
- Communicate with other clinicians on a regular basis about issues related to client care
Property Management Administrator
AMK Barrett Investment Inc.
03.2021 - Current
- Manage maintenance personnel and arrange for repairs in buildings
- Handle tenant complaints
- Prepare tenant leases/agreement and notices
- Collect fees and follow up payments
- Input new data into systems
- Run reports and update excel sheets
- Assisting property managers with all rental documentations
- Develop and maintain calendar to track completed and up-going projects
- Research on properties in HRM
Payment & Rewards Representative
PC Financial
12.2019 - 02.2021
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Recommend products to customers, based on customers' needs and interests
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
- Maintaining positive business relationships to ensure future sales
- Greet and assist customers, provide exceptional customers service
- Arrange meetings and travel bookings for colleagues and manager
Property Manager
Student Residence Management
06.2017 - 12.2019
- Maintains property rentals by advertising and filling vacancies
- Establish rental rates by surveying local rental costs, calculating overhead costs and profit goals
- Interviewing and screening potential residents
- Ensure all payment are made on time and filed appropriately
- Making sure tenants abide by rules and regulations of the unit
- Enforces occupancy policies and procedures by confronting violations
- Maintains property by contracting maintenance services and repairs
Customer Service Representative
Canadian Imperial Bank of Commerce
11.2018 - 09.2019
- Process all transactions and cash handling for individual and business accounts in a professional, timely and accurate manner
- Maintaining customer confidentiality, privacy and security
- Greeting customers, Cash handling and Processing transactions
- Managing incoming calls and customer service enquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customer needs to achieve satisfaction
Volume counter
Canada Post Distribution Centre
- Assist in preparing offices for a volume count
- Count letter mail and oversized mail in letter carrier cases on a block basis and record the total
- Complete Letter Carrier Route sampling forms, obtaining the information from letter carriers
- Weigh mail for letter carrier delivery
- Assist with analysis, using a calculator
Education
RCT-C (IN PROGRESS) - MACP
Yorkiville University
New Brunswick12-2024
Bachelor of Arts - Psychology
Saint Mary's University
Human Resource Management -
Sobeys School of Business
Skills
- Client Advocacy
- Behavior Modification
- Developing trust
- Building client relationships
- Client goal setting
- Multi-cultural counseling
Volunteer Experience
- YMCA Volunteer Canada Connect, November 2020, January 2021, Assisted new immigrants navigate the city, Assisted new immigrants get access to basic needs such as IDs, bus tickets and routes., Recommended programs and social events to new immigrants to help build connections in communities.
- Poets for Progress, Community Happiness Coordinator, September 2016, September 2017, Ensured team members are meeting goals, gave constructive feedback, and planned for team functions., Measures growth and performance of the team and suggests improvements to drive organizations success., Responsible for coaching and mentoring new team members with a focus on professional development., Responsible for collecting admission and providing information during public events., Volunteer of the year award (December 2016).
- Communities for Progress Association, Volunteer, October 2015, October 2016, Annual haunted house in Mulgrave Park., Assist in leading youth and bringing positive change into the community. As a member, I followed appropriate policies and encouraged my peers and youth by leading by example to improve the lives of others.
AREAS OF CLINICAL FOCUS IN TRAINING
- Chronic and complex trauma
- Depression and anxiety
- Relationship Issues/ Couples
- Sexual and Domestic abuse
- Drug abuse
MODALITIES IN TRAINING
- Cognitive Behavioral Therapy
- Client Centered Therapy
- Dialectical Behavior Therapy
- Exposure Therapy
- Acceptance and Commitment Therapy
- Solutions Focused Therapy
Timeline
Counseling Therapist Intern
The Peoples' Counselling Clinic
11.2023 - Current
Property Management Administrator
AMK Barrett Investment Inc.
03.2021 - Current
Payment & Rewards Representative
PC Financial
12.2019 - 02.2021
Customer Service Representative
Canadian Imperial Bank of Commerce
11.2018 - 09.2019
Property Manager
Student Residence Management
06.2017 - 12.2019
Volume counter
Canada Post Distribution Centre
RCT-C (IN PROGRESS) - MACP
Yorkiville University
Bachelor of Arts - Psychology
Saint Mary's University
Human Resource Management -
Sobeys School of Business
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