Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica D'Aversa

Sainte-Marthe-sur-le-Lac

Summary

Professional production worker with strong skills in machinery operation, assembly line processes, and quality control. Known for reliability and adaptability, excelling in team collaboration and consistently meeting production targets. Highly motivated and results-driven, with keen eye for ensuring product standards and operational efficiency.

Overview

3
3
years of professional experience

Work History

Journalière De Production

Pro-Amino International
03.2022 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Organized work to meet demanding production goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.

Seasonal Retail Sales Associate

Micheals Arts and Crafts
09.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Greeted customers and provided outstanding customer service.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Store Associate/Cashier

Critters and things
06.2023 - 08.2023
  • Pet store, I worked with animals including cats, birds, gerbils, fish, lizards, snakes etc I did stocking and retail work, I learned how to properly care for these animals and about products sold in store. I was also a cashier and I worked in the warehouse!
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Built relationships with customers to encourage repeat business.

Retail Sales Associate

Marshalls
04.2023 - 06.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Deli Clerk

Sobeys
12.2022 - 04.2023
  • I worked on cash, food preparation such as sandwich, wraps, big food trays, snack boxes, pizza's and lots more! I used a slicer to cut meats. and did price labeling and re organizing the freezers.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Trained new deli clerks, enhancing team's efficiency and service quality.

Cashier

Tim Hortons
10.2022 - 12.2022
  • I was a barista and worked on cash. I had to prepare coffee drinks and tea drinks I also made some sandwiches.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Office Clerk

pride container
05.2022 - 05.2022
  • Worked in an office for a transportation company doing customer services. I got the opportunity to replace someone who was out for the month to gain office work skills and learn about the office environment!
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Handled incoming business and client requests for information.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.

Education

High School Diploma -

Lake of Two Moutains High School
Deux-Montagnes, QC

Skills

  • Workplace cleanliness
  • Product packing
  • Product packaging
  • Heavy lifting
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Customer relations
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Payment processing
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • POS system operations
  • POS systems
  • Staff training
  • Refund handling
  • Attention to detail
  • Inventory management
  • Order packaging
  • Retail merchandising
  • Product recommendations
  • Returns processing
  • Product assembly
  • Product inspection
  • Hand tools
  • Materials handling
  • Machine operation
  • Quality assurance
  • Safety management
  • Equipment operation
  • Assembly procedures
  • Shipment preparation
  • Efficient communication
  • Machine setups
  • Machinery operation
  • Assembly line expertise
  • Hazardous material handling
  • Packing and shipping
  • Documentation
  • Label application
  • Batch production
  • Positive attitude
  • Teamwork and communication
  • Good communication
  • Strong work ethic
  • Teamwork and coordination
  • Punctual and dependable
  • Picking and packing
  • Production line work
  • Production operations
  • Computer skills
  • Line work
  • Material handling
  • Warehouse operations
  • Pallet jacks
  • Visual inspection
  • Weights and measurements
  • Preparing shipments
  • Maintaining records
  • Data entry
  • Data management
  • Verbal communication
  • File maintenance
  • File organization
  • Inventory control
  • Records management
  • Filing systems
  • Database entry
  • Teamwork and collaboration
  • Cleanliness and sanitation
  • Safe food handling practices
  • Food safety
  • Food preparation
  • Meat slicing expertise
  • Safe food handling
  • Equipment safety
  • Food preparations
  • Order taking accuracy
  • Menu memorization
  • Work area maintenance
  • Equipment use
  • Proper food handling
  • Pricing and shelf labeling
  • Merchandising displays
  • Animal care
  • Patience and calmness
  • Pet behavior insights
  • Animal nutrition
  • Friendly and helpful
  • Problem-solving
  • Strong communication and interpersonal skills
  • Team leadership
  • Decision-making
  • Multitasking Abilities
  • Calm under pressure

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Seasonal Retail Sales Associate

Micheals Arts and Crafts
09.2023 - 01.2024

Store Associate/Cashier

Critters and things
06.2023 - 08.2023

Retail Sales Associate

Marshalls
04.2023 - 06.2023

Deli Clerk

Sobeys
12.2022 - 04.2023

Cashier

Tim Hortons
10.2022 - 12.2022

Office Clerk

pride container
05.2022 - 05.2022

Journalière De Production

Pro-Amino International
03.2022 - Current

High School Diploma -

Lake of Two Moutains High School

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Jessica D'Aversa