Jessica Cruz
Tujunga
Summary
Dedicated Certified Nursing Assistant with a proven track record at Burbank Healthcare & Rehabilitation Center, enhancing patient care quality and safety. My bilingual ability and compassionate bedside manner have consistently improved patient wellbeing and team efficiency. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Burbank Healthcare & Rehabilitation Center
04.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Team lead.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Cashier and Customer Service
Target
08.2021 - 08.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Increased sales of promotional items by informing customers about current offers.
Education
Certificate - CNA
St. Jude Nursing School
Van Nuys, CA02-2022
Associate of Science - Health Science
Los Angeles Mission College
Sylmar, CA12-2020
High School Diploma -
Verdugo Hills High School
Tujunga, CA06-2018
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Basic life support
- Bedside manner
- Electronic charting
- Transfer techniques
- Patient relationship building
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Burbank Healthcare & Rehabilitation Center
04.2022 - Current
Cashier and Customer Service
Target
08.2021 - 08.2024
Certificate - CNA
St. Jude Nursing School
Associate of Science - Health Science
Los Angeles Mission College
High School Diploma -
Verdugo Hills High School
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