Jessica Crocker

• Built relationships with customers to encourage repeat business.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Performed cashier duties
• Assessed customer needs to provide assistance and information on product features.

• Provided one-on-one coaching sessions to clients, helping them develop wellness goals and plans for achieving them.
• Facilitated group workshops and seminars on holistic wellness topics such as stress management, meditation, reiki.
• Assisted clients in understanding the connection between mind-body balance and wellness through discussions about life purpose and self-care practices.
• Provided education on various modalities related to holistic wellness including herbs, essential oils, acupuncture, massage therapy, energy healing techniques.
• Collaborated with other professionals such as naturopaths and other wellness practitioners when needed for additional services or advice.
• Manage marketing, social media content, finances and events.

• Answered customer inquiries and provided accurate information regarding products and services.
• Developed strong relationships with customers by providing personalized assistance and support.
• Developed strong customer relationships to encourage repeat business.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Developed and implemented effective strategies to improve operational efficiency.
• Evaluated current business processes and developed plans for improvement.
• Implemented successful business strategies to increase revenue and target new markets.

• Organized medications for family members and administered them according to directions.
• Responded quickly to any emergency situations that arose during caregiving sessions.
• Provided emotional support and encouragement to family members who were ill or disabled.
• Collaborated with healthcare professionals to ensure proper care was being provided.
• Assessed individuals' needs, developed individualized care plans, and monitored their implementation.
• Aided with mobility and independence for disabled individuals and continually monitored safety.

• Assisted customers in selecting natural wellness products for personal needs.
• Maintained product displays to ensure an inviting shopping environment.
• Educated customers about essential oils and holistic health benefits.

• Create and organize community events.

• Led team in implementing operational improvements and enhancing workflow efficiency.
• Maintained a positive work environment that promoted collaboration between team members.
• Delegated daily tasks to team members to optimize group productivity.
• Opened and closed the store following established procedures.
• Performed daily banking duties such as deposits and withdrawals of funds from registers.
• Trained new employees on customer service standards and store policies.
• Supervised bank deposits and security procedures to support store opening and closing.
• Supervised store operations and maintained sales floor organization.