Jessica Courvoisier
In Process Of Relocating To London, UK
Summary
Motivated and detail-oriented construction industry professional with a history of working tirelessly at building effective relationships with internal and external stakeholders through various scopes of work including human resources, safety and stakeholder engagement. Highly deadline-driven with an excellent record of managing emergent priorities with grace and efficiency. Process and protocol driven with experience improving programs to enhance productivity and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
External Relations Coordinator
Trans Mountain Canada Inc.
2023.01 - Current
- Support with stakeholder liaison activities by ensuring a high level of open, timely and respectful communication regarding construction activities.
- Produce communication materials to support construction activities while ensuring alignment with company approved key messaging.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Co-manage company general phone and email channels to support complain and inquiry management.
- Manage department budget by tracking spending, educating team on proper expensing. Provided quarterly forecast report to Director.
- Participate in internal and external emergency management drills, tabletops and working groups.
- Co-manage company's community investment program through internal tracking, payment processing, vendor maintenance and document filing. Lead program upgrades including adaption of new tracker and file saving system.
- Coordinated attendance, schedules, materials, speaking notes and travel for team members attending local events and conferences.
Health and Safety Advisor
Tahtsa Timber LTD.
2022.12 - 2022.12
- Promoted a strong safety culture by leading by example and consistently demonstrating commitment to best practices in the workplace.
- Organized regular safety meetings (JHSC) to discuss ongoing concerns, review recent incidents, and update staff on new procedures or regulations.
- Updated and audited company databases to ensure accurate records of all safety-related information, claims and policies.
- Evaluated effectiveness of existing safety procedures and recommended changes for continuous improvement in the workplace.
- Worked with third-party contractor to support return to work and modified work claims process.
- Liaised with management and employees enable smooth communication regarding safety procedures.
Engagement and HR Coordinator
Michels Canada
2022.08 - 2022.11
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported safety department with union worker onboarding including pre-access Alcohol and Drug testing.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers and union reps for resolution and/or grievances.
- Updated company policies and procedures to ensure alignment of all company and project documents.
- Developed communication materials to support HR messaging across site including mental health resources.
Health and Safety Training & COVID-19 Coordinator
Kiewit
2021.06 - 2022.07
- Developed policies and procedures for COVID compliance including a digital reporting line and automatic database for easier reporting.
- Engaged with internal and external stakeholder regarding onsite health and safety activities including COVID-19.
- Promoted a culture of workplace safety through continuous reinforcement of key health guidelines during daily activities.
- Audited workplace safety measures regularly, identifying areas needing improvement and promptly addressing them.
- Maintained up-to-date knowledge on local and federal guidelines, adapting company procedures accordingly.
- Maintained accurate data of employee onboarding, medical, human resource and training records.
- Developed and implemented new onboarding and orientation program and database.
- Coordinated all logistics for training/safety events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Liaised with various departments, as required, during incidents, investigations, site tours and states of emergency.
- Managed budgets and ordering of related supplies for training courses and project safety department.
Human Resources Admin & COVID-19 Coordinator
KIEWIT
2020.09 - 2021.06
- Developed policies and procedures for COVID compliance including a digital reporting line and automatic database for easier reporting.
- Engaged with internal and external stakeholder regarding onsite health and safety activities including COVID-19.
- Audited workplace safety measures regularly, identifying areas needing improvement and promptly addressing them as related to COVID-19.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for re-hired employees, which included distribution of all paperwork.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to identify and address employee relations issues.
Videographer
Coqutilam Metro Ford Soccer Club
2014.02 - 2020.11
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used Adobe Premier and IMovie to edit footage into correct order and add effects.
- Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
- Provided support to website development team in order to manage coach and players online video review portal.
- Engaged with parents of teams to ensure understanding of video review platform.
Shit Supervisor
Me N Eds Pizza
2014.12 - 2020.09
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Coordinated with back off house employees and front of house personnel to consistently drive smooth operations.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Trained staff members on use of POS system, open and closing process's and kitchen fundamentals.
Top Prospects Intern - Social Media & Events
Canuck Sports And Entertainment
2019.08 - 2020.04
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Developed creative visual assets for use in social media campaigns, driving higher engagement rates.
- Utilized social media to promote events and increase attendance, reservations and ticket sales.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Communications & Public Relations Intern
Prostate Cancer Western Canada
2018.05 - 2018.10
- Leveraged digital analytics tools to track campaign success and provide recommendations for improvement.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Participated in brainstorming sessions, contributing creative ideas for new campaigns, events and initiatives.
- Organized three successful donor events, fostering a sense of community and enhancing long-term support.
- Enhanced charity visibility through strategic marketing initiatives and attendance at local community events and trade shows.
- Drafted, edited and distributed campaign specific communication materials.
Education
Occupational Health & Safety Certificate -
British Columbia Institute of Technology
Saint John, NB12.2024
Bachelors of Communication Studies -
Capilano University
North Vancouver, BC05.2019
Skills
- Computer Programs: In-Eight, ISN Networld, Workhub, JotForm, SharePoint, Microsoft Office Suite, Adobe Creative Cloud Suite, Borealis, Smartsheet and more.
- Crisis Management
- Content Development
- Event Management
- Video Editing Capabilities
- Technical writing proficiency
- Stakeholder Engagement
- Complaint Management
- Project Management
- Cost Management
Stakeholder Engagement | Health and Safety | Event Management
.
Awards
- TMEP Health & Safety Award 2021
- TMEP Health & Safety Award 2022
Certification
- PMP Certification Training Course
- CSTS 09 Training
- WHMIS 2015 Training
- First Aid OFA1 Certification
- JHSC Fundamental Training
- Incident Command Systems 100/200
- Serving it Right
- Hootsuite Platform Certification
Timeline
External Relations Coordinator
Trans Mountain Canada Inc.
2023.01 - Current
Health and Safety Advisor
Tahtsa Timber LTD.
2022.12 - 2022.12
Engagement and HR Coordinator
Michels Canada
2022.08 - 2022.11
Health and Safety Training & COVID-19 Coordinator
Kiewit
2021.06 - 2022.07
Human Resources Admin & COVID-19 Coordinator
KIEWIT
2020.09 - 2021.06
Top Prospects Intern - Social Media & Events
Canuck Sports And Entertainment
2019.08 - 2020.04
Communications & Public Relations Intern
Prostate Cancer Western Canada
2018.05 - 2018.10
Shit Supervisor
Me N Eds Pizza
2014.12 - 2020.09
Videographer
Coqutilam Metro Ford Soccer Club
2014.02 - 2020.11
Occupational Health & Safety Certificate -
British Columbia Institute of Technology
Bachelors of Communication Studies -
Capilano University
- PMP Certification Training Course
- CSTS 09 Training
- WHMIS 2015 Training
- First Aid OFA1 Certification
- JHSC Fundamental Training
- Incident Command Systems 100/200
- Serving it Right
- Hootsuite Platform Certification
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