Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Cosgrove

Redding

Summary

Reliable sales associate with proven customer service skills. Achieved operational efficiency through effective time management and collaboration, enhancing overall customer experiences.

Overview

9
9
years of professional experience

Work History

Sales Associate

Rite Aid
Redding, CA
12.2021 - 10.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory levels and restocked shelves to ensure product availability.
  • Processed transactions accurately using point-of-sale systems to maintain operational efficiency.
  • Trained new associates on store policies, customer service practices, and sales techniques.

Front Desk Receptionist

Victorian Inn
Weaverville, CA
01.2021 - 11.2021
  • Greeted and welcomed guests, providing exceptional customer service during check-in and check-out processes.
  • Managed phone inquiries, directing calls to appropriate departments while maintaining professionalism and efficiency.
  • Assisted guests with reservations, ensuring accurate information was recorded in the booking system.
  • Maintained front desk area, organizing materials and supplies for optimal guest experience and operational efficiency.

Head Hostess

Red Lobster Restaurant
Redding, CA
03.2017 - 01.2021
  • Supervised seating arrangements to optimize flow and guest experience.
  • Trained and mentored new host staff on customer service standards.
  • Managed reservation system, ensuring accurate bookings and waitlist management.
  • Collaborated with kitchen and wait staff to enhance dining efficiency.

Restaurant Team Member

Round Table Pizza
Weaverville, CA
10.2016 - 03.2017
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
  • Operated point-of-sale system efficiently, ensuring accurate order processing and payment handling.
  • Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
  • Assisted in training new hires on menu items, service standards, and operational procedures.

IHSS Care Provider

IHSS Adult Services Program
Weaverville, CA
02.2015 - 10.2016
  • Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with meal preparation, promoting nutritional health and dietary needs.
  • Administered medication according to prescribed schedules, maintaining compliance and accuracy.
  • Developed personalized care plans in collaboration with healthcare professionals for optimal client support.

Education

High School Diploma -

Pheonix High Scool
Phoenix, OR
06-2005

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Flexible schedule

Timeline

Sales Associate

Rite Aid
12.2021 - 10.2023

Front Desk Receptionist

Victorian Inn
01.2021 - 11.2021

Head Hostess

Red Lobster Restaurant
03.2017 - 01.2021

Restaurant Team Member

Round Table Pizza
10.2016 - 03.2017

IHSS Care Provider

IHSS Adult Services Program
02.2015 - 10.2016

High School Diploma -

Pheonix High Scool
Jessica Cosgrove