Reliable sales associate with proven customer service skills. Achieved operational efficiency through effective time management and collaboration, enhancing overall customer experiences.
Overview
9
9
years of professional experience
Work History
Sales Associate
Rite Aid
Redding, CA
12.2021 - 10.2023
Assisted customers with product selection and inquiries to enhance shopping experience.
Managed inventory levels and restocked shelves to ensure product availability.
Processed transactions accurately using point-of-sale systems to maintain operational efficiency.
Trained new associates on store policies, customer service practices, and sales techniques.
Front Desk Receptionist
Victorian Inn
Weaverville, CA
01.2021 - 11.2021
Greeted and welcomed guests, providing exceptional customer service during check-in and check-out processes.
Managed phone inquiries, directing calls to appropriate departments while maintaining professionalism and efficiency.
Assisted guests with reservations, ensuring accurate information was recorded in the booking system.
Maintained front desk area, organizing materials and supplies for optimal guest experience and operational efficiency.
Head Hostess
Red Lobster Restaurant
Redding, CA
03.2017 - 01.2021
Supervised seating arrangements to optimize flow and guest experience.
Trained and mentored new host staff on customer service standards.
Managed reservation system, ensuring accurate bookings and waitlist management.
Collaborated with kitchen and wait staff to enhance dining efficiency.
Restaurant Team Member
Round Table Pizza
Weaverville, CA
10.2016 - 03.2017
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
Operated point-of-sale system efficiently, ensuring accurate order processing and payment handling.
Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
Assisted in training new hires on menu items, service standards, and operational procedures.
IHSS Care Provider
IHSS Adult Services Program
Weaverville, CA
02.2015 - 10.2016
Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
Assisted clients with meal preparation, promoting nutritional health and dietary needs.
Administered medication according to prescribed schedules, maintaining compliance and accuracy.
Developed personalized care plans in collaboration with healthcare professionals for optimal client support.