Jessica Conway
St. Catharine's,Canada
Summary
Passionate about helping aspiring students navigate their journey towards higher-education.
Overview
2
2
years of professional experience
Work History
Admissions and Enrolment Officer
Sheridan College at CCTT Fort Erie Campus
05.2023 - Current
- Managed approximately 500-1000+ applications daily.
- Ensure College enrolment targets are met by applying established admissions criteria, evaluating foreign credentials/transcripts from various nations/regions, calculating grades/credits and grade point average conversion, determining education equivalency, selecting qualified students from a diverse/multicultural pool of secondary/postsecondary applicants, and making admission decisions for undergraduate/graduate programs.
- Provide advice/support to students, support the development of comprehensive programs including supporting marketing and partnerships initiatives, recruitment and admissions/enrolment management.
- Support enrolment goal setting for hitting admissions targets in designated programs in a Faculty, contributing to international enrolment and revenue generation goals for Diploma and Post-grad programs by providing regional/market expertise in foreign educational systems & credentials to advise and help applicants navigate/understand admission requirements, determine academic interests, program suitability and student eligibility.
- Process student requests for deferrals and refunds, course and program withdrawal, specialized official letters and documents, official transcripts, and eligibility to register in courses.
- Provide advising on academic matters, and connecting prospective students through the application, admission/enrolment process. -Work directly with the Registrar to refine admissions processes to improve application processing turnaround time based on current and projected application volumes.
Manager, Sales and Customer Service
FairSquare Group Realty
04.2022 - 02.2023
- Responsible for leading and managing a team of sales representatives to achieve sales targets and objectives.
- Coaching, training, and motivating the sales team.
- Implementing sales strategies and tactics to improve conversion rates.
- Work closely with senior leadership to develop and execute plans for increasing revenue and expanding market share.
Education
Honors Bachelors of Arts - Human Ecology
Western University
01.2014
Skills
- Detail-oriented
- Excellent organizational and time-management skills
- Self-motivated
- Strong communication skills, both written and oral
- Skilled in data analysis to improve process efficiency
- Proficient with Peoplesoft And Salesforce
- Advanced experience with Microsoft Suite programs
Timeline
Admissions and Enrolment Officer
Sheridan College at CCTT Fort Erie Campus
05.2023 - Current
Manager, Sales and Customer Service
FairSquare Group Realty
04.2022 - 02.2023
Honors Bachelors of Arts - Human Ecology
Western University
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