Jessica Coady
Marystown,NL
Summary
Proactive professional with extensive experience in customer service roles. Demonstrates effective communication, strong multitasking abilities, and a passion for team collaboration. Aiming to leverage these strengths to elevate guest satisfaction in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Lifeguard
YMCA
Marystown, NL
04.2024 - Current
- Monitored pool area to ensure guest safety and compliance with regulations.
- Communicated effectively with patrons regarding safety protocols and schedules.
- Collaborated with team members to enhance overall guest experience at the facility.
- Collaborated closely with team to identify issues and quickest methods for remediation.
Homemaker
Self Employed
Marystown, NL
11.2012 - Current
- Budget planning
- Organizing Schedules
- Multitasking
- Time Management
Hairstylist
Hair Techniques by Janelle
Marystown, NL
06.2012 - 11.2012
- Assisted in scheduling appointments and managing client records.
- Recommended products to clients based on their individual needs.
- Collaborated with team members to ensure a positive salon environment.
- Greeted customers, answered phones and booked appointments.
Server
PJ Billington's, Ramada and Marystown Hotel
St. John's and Marystown, NL
09.2010 - 06.2012
- Provided excellent customer service in a busy restaurant environment.
- Assisted with menu knowledge and recommendations for guest satisfaction.
- Processed orders accurately and efficiently using point-of-sale systems.
- Managed multiple tables while prioritizing guest needs and requests.
Crew Member
McDonald's
Marystown, NL
2010 - 2011
- Provided excellent customer service in a fast-paced environment.
- Assisted in training new crew members on operational procedures.
- Engaged with customers to enhance their dining experience positively.
Liquor Sales Clerk
Newfoundland Labrador Liquor Corporation
Marystown, NL
2009 - 2010
- Assisted customers in selecting products and providing recommendations.
- Communicated promotions and special offers to enhance customer engagement.
- Responded to customer questions about products and services.
- Greeted customers and responded to inquiries in a professional manner.
Education
High School Diploma -
Marystown Central High School
Marystown, NL06-2007
Some College (No Degree) - Instrumentation & Control Technician
College of The North Atlantic
Burin, NLSome College (No Degree) - Hairstyling
Lemoine's School of Hair Design
St. John's, NLSkills
- Customer relationship management
- Team collaboration
- Schedule organization
- Effective communication
- Multitasking
Timeline
Lifeguard
YMCA
04.2024 - Current
Homemaker
Self Employed
11.2012 - Current
Hairstylist
Hair Techniques by Janelle
06.2012 - 11.2012
Server
PJ Billington's, Ramada and Marystown Hotel
09.2010 - 06.2012
Crew Member
McDonald's
2010 - 2011
Liquor Sales Clerk
Newfoundland Labrador Liquor Corporation
2009 - 2010
High School Diploma -
Marystown Central High School
Some College (No Degree) - Instrumentation & Control Technician
College of The North Atlantic
Some College (No Degree) - Hairstyling
Lemoine's School of Hair Design