Jessica Cisneros
Los Angeles
Summary
22 year old ready to grow within a work environment. Responsible and dedicated individual with experience in customer service and fast paced services settings. Loves to make connections and has a strong energetic personality.
Overview
5
5
years of professional experience
Work History
Barista/ Shiftlead
Alfred coffee
Pasadena, CA
02.2023 - Current
- Greet and communicate with customers to take beverage orders and offer recommendations based on taste preferences.
- Delegated tasks to employees and monitored activities and task completion.
- Addressed and resolved customer concerns to maintain brand loyalty
- Completed opening and closing duties to facilitate business operations.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Waitress
Mia Sushi
Eagle Rock , CA
08.2021 - 03.2022
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleared table and bussed dishes to allow for quick setups.
- Implemented sanitary food handling, holding and service protocols.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Waitress/Barista
Garibaldy
Highland Park, CA
06.2021 - 01.2022
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Entered customer food orders into computer system.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Esthetician License - Esthetician
ZMS The Academy
Los Angeles, CA03-2022
High School Diploma -
Los Altos High School
Hacienda Heights, CA05-2021
Skills
- Bilingual (English & Spanish)
- Quick Learner/Willingness to learn
- Great under pressure
- Time management skills
- Multi-tasking ability
- Creative and passionate
- Communicate skills
- Problem-solving skills
- Collaboration skills
- Dependability
Timeline
Barista/ Shiftlead
Alfred coffee
02.2023 - Current
Waitress
Mia Sushi
08.2021 - 03.2022
Waitress/Barista
Garibaldy
06.2021 - 01.2022
High School Diploma -
Los Altos High School
Esthetician License - Esthetician
ZMS The Academy
Education and Training
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