Jessica Churchill
Gardners Mill
Summary
I am highly organized and a creative problem solver with excellent time management. I have developed and demonstrated strong written and verbal communication skills in both professional and academic capacities. My background in customer service positions comes with a track record of success, backed by consistently positive performance reviews and customer feedback. I have a strong work ethic, and I take pride in going above and beyond what is expected of me by employers and clients alike. I am conscientious, reliable, and a very fast learner who enjoys new challenges and opportunities to grow personally and professionally.
Overview
15
15
years of professional experience
Work History
Community Residential Support Worker (Casual Position)
YACRO
08.2021 - Current
- I work both in a seniors group home and in the Independent Living Program (ILS)
- In ILS, we support our clients with a variety of life skills including but not limited to: money management, grocery shopping and meal planning, medical concerns, social and practical skills, encouragement and advice
- In the group home, we take care of the residents via personal care, cooking, cleaning, and we also plan social activities and outings to connect clients with our community
- In both ILS and the group homes, we administer medications and record the medical logs daily
- A great deal of attention to detail is required in this job to avoid medical errors
Administrative Assistant/Bookkeeper
All Out Property Services
11.2009 - 12.2021
- Answered customer inquiries (via phone, email, or in person) in a timely manner
- Corresponded with customers, vendors, and contractors via phone and email
- Created quotes, work orders, and sales invoices
- Entered vendor bills and issued bill payments
- Processed payroll and reported payroll liabilities to CRA and WCB
- Completed data entry tasks, reported data, and reviewed for accuracy
- Created and maintained a website and social media presence for the business
- Responsible for bank deposits and various other office errands
Administration
Agricola Holistic Health
08.2016 - 11.2016
- Provided exceptional client service, first and foremost, by welcoming clients and matching them to the appropriate health provider based on needs
- Responsible for scheduling of all appointments using Cliniko (a clinic software database system), for managing a filing system, and for all direct billing to insurance companies
- Responsible for charting detailed records of all payments for bookkeeping, and for collecting payments for all clinic services
- Acted as a liaison between health providers, medical offices, legal offices, and insurance companies
- Maintained an accurate inventory on medical products
- Head of housekeeping & laundry duties
Education
Bachelor of Arts - Anthropology
Saint Mary's University
Halifax, NS05-2014
Skills
- Documentation skills
- Multicultural Sensitivity
- Disability Support
- Housekeeping and maintenance
- First-aid and CPR
- Confidentiality Practices
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Empathy and Compassionate Care
Languages
French
Limited Working
English
Full Professional
Timeline
Community Residential Support Worker (Casual Position)
YACRO
08.2021 - Current
Administration
Agricola Holistic Health
08.2016 - 11.2016
Administrative Assistant/Bookkeeper
All Out Property Services
11.2009 - 12.2021
Bachelor of Arts - Anthropology
Saint Mary's University
Similar Profiles
Kemar BarrettKemar Barrett
Community Residential Worker at YACROCommunity Residential Worker at YACRO
Stephanie DoucetteStephanie Doucette
Residential Support Worker at YACROResidential Support Worker at YACRO
FRANCIS OMORODIONFRANCIS OMORODION
Residential Community Support Worker at YACROResidential Community Support Worker at YACRO