Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Chow

Toronto,ON

Summary

Results-driven professional with 9+ years of experience,with a history of surpassing targets. Skilled in meeting the needs of prospects and clients through strong interpersonal and relationship management skills.

Overview

10
10
years of professional experience

Work History

Senior Account Executive

Xello
Toronto, Ontario
03.2018 - Current
  • Exceeded over 150% of the quota for three consecutive years (2021–2023).
  • Recovered over $500K in lost revenue in Kentucky during the product rebrand.
  • Consistently surpassed competitors in greenfield territories, establishing Xello as the vendor of choice for state-wide and consortium-level education departments in Indiana and Colorado.
  • Manage entire sales cycles, from identifying and cold-calling prospective clients, to closing deals, and ensuring seamless onboarding.
  • Develop and lead sales training sessions and workshops for customer-facing teams, enhancing their skills, and enabling them to achieve revenue targets.
  • Responsible for the revenue-generating components of go-to-market strategies by establishing OKRs, comprehensive outreach plans, and event sponsorships.
  • Conduct product demonstrations and sales presentations virtually and in person at national and regional conferences, demonstrating excellent interpersonal and communication skills.

Sales Account Manager

Softchoice Corporation
Toronto, Ontario
01.2016 - 02.2018
  • Surpassed annual revenue growth and retention targets by over 100% from 2016 to 2017, generating $1M in recurring and growth revenue.
  • Quickly became proficient with multiple vendors, including Amazon Web Services, Microsoft, Adobe Inc., and Softchoice’s value-added professional services, to effectively support client needs, demonstrating adaptability in fast-paced environments.
  • Collaborated with Enterprise Account Executives to support daily sales activities.
  • Consistently surpassed cold-calling and pipeline development targets by proactively prospecting current and potential clients, driving new business, and ensuring customer retention.
  • Accurately maintained weekly and monthly forecast reports to support revenue growth.

ENTERTAINMENT ADMINISTRATOR

Norwegian Cruise Line
01.2015 - 01.2016
  • Wrote and published the "Free Style Daily," a key publication for Norwegian Cruise Line (NCL), promoting services and events to enhance guest experiences, and drive revenue.
  • Collaborated with marketing, revenue, and hotel departments to ensure content aligned with business objectives, and maximized guest engagement.
  • Planned and hosted events designed to enhance guest enjoyment and engagement, ensuring memorable experiences that aligned with guest preferences, and maximized satisfaction.

Education

CORPORATE COMMUNICATIONS POST-GRADUATE CERTIFICATE - Corporate Communications & Public Relations

Seneca College of Applied Arts & Technology
Toronto, ON
08-2012

Honours Bachelor of Arts Degree - Political Science & Geography

University of Toronto's St. George Campus
Toronto, ON
06-2010

Skills

  • Salesforce/CRM
  • Customer Relationship Management
  • Sales Quota Achievement
  • Interpersonal and Communication Skills

Timeline

Senior Account Executive

Xello
03.2018 - Current

Sales Account Manager

Softchoice Corporation
01.2016 - 02.2018

ENTERTAINMENT ADMINISTRATOR

Norwegian Cruise Line
01.2015 - 01.2016

CORPORATE COMMUNICATIONS POST-GRADUATE CERTIFICATE - Corporate Communications & Public Relations

Seneca College of Applied Arts & Technology

Honours Bachelor of Arts Degree - Political Science & Geography

University of Toronto's St. George Campus

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Jessica Chow